Perk

Senior Product Operations Manager – Payments

Perk

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • Spain

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Job Level

Senior

About the role

  • Lead operational excellence initiatives for the Payments area, identifying and solving systemic challenges
  • Develop and implement frameworks that ensure consistent, high-performance operations across teams
  • Use advanced data analysis to identify inefficiencies and propose improvements that generate significant value, using AI to drive automation
  • Balance internal teams’ operational needs with broader business objectives, ensuring efficiency gains never sacrifice the end-user experience
  • Proficiently identify and mitigate operational, security, financial, and compliance risks across the product area
  • Collaborate with Legal and Security teams to define acceptable risk levels and implement robust controls
  • Work with stakeholders across the company and third parties to define goals and execute plans
  • Provide guidance to more junior team members, helping them grow in their roles

Requirements

  • Extensive experience in a tech-driven operations role (typically 5+ years in tech)
  • Experience in the Payments or Fintech space is a strong plus
  • Proficiency in using advanced data analysis tools and methodologies to drive decision-making and measure success
  • A proven ability to design and optimize complex end-to-end processes, including experience with wireframing and user flow visualization
  • Comfortable navigating complex regulatory environments and identifying financial or operational risks before they become issues
  • A track record of breaking down complex, systemic problems into actionable steps that deliver incremental value
  • The ability to influence across functions, evaluate requests based on clear prioritization
  • Skill in translating complex operational narratives into straightforward, structured communications for diverse audiences
Benefits
  • Professional development opportunities
  • Supportive work culture
  • Health and wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisAI automationrisk mitigationprocess designuser flow visualizationoperational excellenceframework developmentefficiency optimizationcompliance managementfinancial risk assessment
Soft Skills
collaborationguidanceinfluencecommunicationproblem-solvingprioritizationstakeholder managementteam leadershipadaptabilitystrategic thinking