Peripass

Customer Success Manager

• Manage the entire implementation of the solution and track scope, time, and budget.
• Guide customers through the QuickStart onboarding journey.
• Maintain excellent customer success and contact with customers.
• Cooperate with the Customer Support Advisor to solve complex issues.
• Drive growth in the customer portfolio and assist the sales team with cross-selling opportunities.

Account Executive

• You will focus on expanding our client base in Germany , helping companies transform their yard operations, all while being part of a passionate, ambitious, and high-energy team.
• You are responsible for building the Peripass business in our home sectors in the DACH market: Logistics, Retail, Manufacturing, and Food & Beverage.
• By having a laser focus on your prospects’ DMU and being relationship-focused and persistent, you guide clients through their buying process.
• After you have closed the client, you ensure a seamless implementation in close cooperation with your colleagues from the Implementation team and Customer Success.
• You find the right networks and events you need to be present at, to spread the word about Peripass!
• You report directly to our Sales Director and you can regularly spar with your colleagues (Account Executives and BDRs) from other regions.
• Since you will regularly travel to clients in these areas, you preferably live in one of these regions.