Perimeter Medical Imaging AI

Product Manager

• Work with Commercial, Engineering, Clinical and Quality to refine Perimeter’s Voice of Customer process by collecting, organizing, and synthesizing feedback from surgeons, clinical users, sales teams, clinical applications specialists, and internal stakeholders.
• Translate customer pain points, workflow needs, and field observations into clear product insights and prioritized recommendations.
• Develop and maintain VoC trackers, feedback themes, customer needs documentation, and follow-up action plans.
• Support product testing activities, including planning, test script development, user feedback collection, and documentation of findings.
• Partner with R&D, Clinical, Quality, Regulatory, and Applications teams to translate product feedback into clear product requirements.
• Assist in defining user needs, workflow requirements, usability considerations, and feature-level acceptance criteria.
• Help maintain product requirements documentation and ensure feedback is traceable to customer needs and business priorities.
• Support cross-functional reviews of product changes, new features, workflow improvements, and user interface updates.
• Gather and organize feedback related to AI performance, usability, visualization, workflow integration, and surgeon interpretation.
• Support development and maintenance of the product roadmap by organizing inputs from customers, commercial teams, clinical users, competitive intelligence, and internal stakeholders.
• Support commercial evaluation of product opportunities, including market sizing, customer segmentation, competitive landscape, pricing considerations, and adoption barriers.
• Conduct competitive research and summarize implications for positioning, roadmap prioritization, sales enablement, and customer messaging.
• Translate product features and clinical workflow benefits into clear, compliant, customer-relevant messaging.
• Support development and refinement of internal and external training materials for Sales, Clinical Applications, and customer users.

Clinical Specialist

• Provide on-site product demonstrations, new customer onboarding, educational in services, quarterly business reviews with Market Development Managers and technical and procedural support for fast paced live surgical settings
• Act as an expert user for Perimeter OCT devices and image interpretation
• Provide customers and end users with product, clinical, technical, educational, and sales support to maximize recurring revenue, utilization of company products, and customer service objectives
• Provide image training and device use to internal employees and external clinical and commercial users
• Provide continued onsite procedural and technical support for all Perimeter products to clinical and commercial users, clinicians, health care providers, and investigators
• Prepare and deliver professional clinical case reports and presentations that include medical images, relevant information and laboratory results to the customer for case review and product evaluation
• Identify, troubleshoot, and communicate product issues that occur in the field
• Develop and implement activities to achieve and exceed the company’s clinical and sales objectives
• Expand Perimeter OCT usage in existing accounts by identifying potential new surgeons and/or surgeries
• Prospect for new system installations and system upgrades to your assigned accounts
• Provide effective and timely customer communication and feedback back to the company
• Provide SME and data annotation of medical images towards the development of AI algorithms
• Contribute to internal and external training program initiatives when assigned by the product team

Clinical Applications Specialist

General

• Provide on-site support for clinical imaging product demonstrations
• Device use, and procedural support in live surgical settings
• Act as an expert user for Perimeter OCT devices and image interpretation
• Provide customers and end users with product, clinical, technical, educational, and sales support
• Provide image training and device use to internal employees and external clinical and commercial users
• Identify, troubleshoot, and communicate product issues that occur in the field
• Develop and implement activities to achieve and exceed the company’s clinical and sales objectives
• Expand Perimeter OCT usage in existing accounts by identifying potential new surgeons and/or surgeries

Product Manager

Clinical Applications Specialist

Clinical Applications Specialist, All Regions