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Application and Database Support Engineer
Peridot GroupApplication and Database Support Engineer at GSCF providing technical support and collaborating with internal teams in Budapest. Focused on maintaining application quality and resolving technical issues.
Tech Stack
Tools & technologiesJavaPostgresPython
About the role
Key responsibilities & impact- Provide technical and business support for internal and external users of GSCF applications.
- This includes providing quick resolutions for application issues and leading technical discussions with clients and projects.
- Closely work with Product, DevOps, and Developers to investigate and resolve reported issues.
- Participate in application releases - from gathering requirements, requirement analysis, performing UAT testing, to assisting in deployments to production.
- Post deployment checks and continuous monitoring of all applications.
- Troubleshoot application errors and suggest appropriate resolution.
- Assess risk and impact of production issues and communicate the same with business and technology teams in a timely manner.
- Ensure that database performance, storage, data scrambling procedures, data archiving procedures are in place and functioning correctly.
- Create and maintain PostgreSQL scheduled reports.
- Administer Jira and confluence.
- Documenting system architecture, tools, and other technical support documentation.
- Act as a liaison between application users, internal technical teams, and infrastructure departments.
- Act as SME to stakeholders and/or other team members.
Requirements
What you’ll need- Bachelor’s degree in IT or equivalent experience
- Minimum 3 years of working experience in providing technical support
- Strong PostgreSQL knowledge
- Knowledge of Java programming language or Python is a must, preferably knowledge in both.
- Experience in root-cause analysis, report generation and documentation tools
- Demonstrated analytical and problem-solving skills
- Clear oral and written communication skills in English
- Self-driven and with the right sense of urgency
- Can-do and positive attitude with a strong ability to adapt in a constantly changing environment
- Great communicator with a collaborative mindset
- Ability to work well independently and as part of a vast team
- Willing to go the extra mile in supporting end-users.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
PostgreSQLJavaPythonroot-cause analysisUAT testingreport generationdocumentation toolsapplication troubleshootingdatabase performancedata archiving procedures
Soft Skills
analytical skillsproblem-solving skillsoral communicationwritten communicationself-drivensense of urgencypositive attitudeadaptabilitycollaborative mindsetindependence
Certifications
Bachelor’s degree in IT