Application and Database Support Engineer
Peridot Group
full-time
Posted on:
Location Type: Hybrid
Location: Budapest • Hungary
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About the role
- Provide technical and business support for internal and external users of GSCF applications.
- This includes providing quick resolutions for application issues and leading technical discussions with clients and projects.
- Closely work with Product, DevOps, and Developers to investigate and resolve reported issues.
- Participate in application releases - from gathering requirements, requirement analysis, performing UAT testing, to assisting in deployments to production.
- Post deployment checks and continuous monitoring of all applications.
- Troubleshoot application errors and suggest appropriate resolution.
- Assess risk and impact of production issues and communicate the same with business and technology teams in a timely manner.
- Ensure that database performance, storage, data scrambling procedures, data archiving procedures are in place and functioning correctly.
- Create and maintain PostgreSQL scheduled reports.
- Administer Jira and confluence.
- Documenting system architecture, tools, and other technical support documentation.
- Act as a liaison between application users, internal technical teams, and infrastructure departments.
- Act as SME to stakeholders and/or other team members.
Requirements
- Bachelor’s degree in IT or equivalent experience
- Minimum 3 years of working experience in providing technical support
- Strong PostgreSQL knowledge
- Knowledge of Java programming language or Python is a must, preferably knowledge in both.
- Experience in root-cause analysis, report generation and documentation tools
- Demonstrated analytical and problem-solving skills
- Clear oral and written communication skills in English
- Self-driven and with the right sense of urgency
- Can-do and positive attitude with a strong ability to adapt in a constantly changing environment
- Great communicator with a collaborative mindset
- Ability to work well independently and as part of a vast team
- Willing to go the extra mile in supporting end-users.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PostgreSQLJavaPythonroot-cause analysisUAT testingreport generationdocumentation toolsapplication troubleshootingdatabase performancedata archiving procedures
Soft Skills
analytical skillsproblem-solving skillsoral communicationwritten communicationself-drivensense of urgencypositive attitudeadaptabilitycollaborative mindsetindependence
Certifications
Bachelor’s degree in IT