Operations

• Respond promptly and proactively to customers and internal sales requests
• Process all sales-related activities efficiently, accurately, and within set deadlines
• Gather and validate pricing from vendors and suppliers to prepare quotations and renewals, negotiating discounts where needed
• Prepare customer proposals and contract renewals with precision and timeliness
• Track upcoming renewals and collaborate with the Sales team to ensure timely conversions to orders
• Maintain and update opportunities and customer data accurately in the CRM system
• Draft and review customer contracts in coordination with the company’s legal counsel
• Manage Deal Registrations through vendor portals to secure competitive pricing
• Build and maintain strong relationships with customers and partners to ensure satisfaction
• Collaborate effectively with cross-functional teams (Presales, Sales, Procurement, Accounting, Technical, and Finance) to resolve customer issues
• Maintain proper documentation of quotations and orders in SharePoint

Sales Operations Administrator

Regional Operations Manager

Treasury Operations Supervisor

Service Partner Operations Manager