Associate Account Manager – DK

Perforce Software

Account Manager at Perforce focusing on growing and retaining revenue from existing customers. Collaborating with teams to deliver superior customer experiences and identifying growth opportunities.

Posted 4/14/2026full-timeRemote • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

License Expansion & Cross-Selling: Proactively identify opportunities to sell additional licenses and cross-sell complementary products to existing customers
Work closely with customers to understand their evolving needs and align our solutions to their business goals
Customer Relationship Management: Build and maintain strong relationships with key stakeholders, including technical owners, practical owners, economic decision-makers, and procurement contacts within accounts
Serve as the primary point of contact, fostering trust and ensuring open communication
Business Reviews & Retention: Conduct business reviews with customers 6–9 months prior to their renewal to assess their current usage and identify any adjustments needed in licenses or product mix
Proactively identify potential retention risks and collaborate internally to mitigate them
Value Validation: Validate and communicate the value of our products to customers, ensuring they achieve the expected outcomes and ROI
Gather and share customer success stories and feedback to showcase the impact of our solutions
Sales Execution: Create and deliver accurate quotes and contracts tailored to customer needs
Drive contract negotiations and close deals efficiently to achieve sales targets
Internal Collaboration: Work cross-functionally with internal teams (e.g., Customer Success, Product, Support, and Finance) to address customer needs and ensure a seamless experience
Advocate for customer feedback internally to drive continuous improvement in products and services
Customer Delight: Uphold our commitment to "delighting every customer" by going above and beyond to exceed expectations

Requirements

What you’ll need

Proven experience in account management, customer success, or a related role, with a focus on sales and retention
Strong understanding of the sales cycle, including quoting, contracting, and closing business
Excellent interpersonal and relationship-building skills, with the ability to navigate complex organizational structures
Exceptional communication and presentation skills, both verbal and written
Strong problem-solving and critical-thinking abilities, with a proactive approach to addressing challenges
Ability to work collaboratively with cross-functional teams in a fast-paced environment
Demonstrated ability to take the initiative and work in a self-directed manner
Ability to thrive in a changing environment. Comfortable with ambiguity and rapidly evolving domain
Ability to quickly learn and understand new technologies and software products

Benefits

Comp & perks

All employees are expected to demonstrate AI fluency appropriate to their role
Work with and learn from some of the best in business
Valued for contributions
Introduced to new opportunities
Rewarded well

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer successsales cyclequotingcontractingclosing businessvalue validationretention strategiesnegotiationcustomer feedback

Soft Skills

interpersonal skillsrelationship-buildingcommunication skillspresentation skillsproblem-solvingcritical thinkingcollaborationinitiativeadaptabilityself-directed