PerfectServe

Product Marketing Manager

PerfectServe

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $100,000 - $130,000 per year

Job Level

Mid-LevelSenior

About the role

  • Develop and execute GTM strategies for new products, features, and releases.
  • Define audience segmentation, value propositions, positioning, and launch.
  • Collaborate with Product Managers to align roadmap priorities with market needs.
  • Work with Account Executives and Sales Leaders to define and more accurately understand the customer's evaluation, buying, and onboarding journey to enhance the experience.
  • Identify highs and lows along the journey to isolate opportunities to offer marketing support, resources, and service enhancements to minimize missed opportunities.
  • Utilize tools that monitor utilization and customer intent, and partner with Sales and Customer Success to capitalize on opportunities.
  • Mine public data resources and internal performance data to identify and promote customer ROI and proof points using customer data, analyst reports, and case studies.
  • Understand core markets and customer segments for positioning PerfectServe’s individual products and its combined product synergies.
  • Track market trends, analyst insights, customer evaluations, and competitor developments.
  • Craft clear, differentiated messaging that translates complex functionality into meaningful benefits and measurable outcomes for health systems, medical groups, and ambulatory practices.
  • Synthesize insights into actionable recommendations for Product and Executive teams.
  • Maintain a messaging hierarchy that ensures consistency across web, collateral, and RFPs.
  • Own proactive and reactive competitive intelligence, including primary competitors, new market entrants, and potential impact of forecasted market movements.
  • Own content library with product and services descriptions, competitive advantage, integration capabilities, tech and security assessment resources.
  • Maintain competitive intel resources (battlecards) and content library for use in analyst reports and RFP responses.
  • Establish competitive intel management and distribution processes and update cadence.
  • Serve as the connective tissue across Product, Marketing, and Sales to ensure a coherent story from roadmap to revenue.
  • Enmesh and align with Product Managers by sharing updates on roadmap reviews, competitive intel, and differentiated messaging.
  • Translate field and market insights into strategic guidance for future development.
  • Collaborate closely with Sales Enablement on competitive intelligence and customer voice initiatives to inform marketing efforts and product roadmaps.
  • Collaborate with the Director of Product Marketing to manage and respond to RFPs, leveraging AI-powered tools to streamline the proposal process.

Requirements

  • 5+ years of experience explicitly in product marketing, go-to-market, or strategy roles, ideally in healthcare technology, SaaS, or enterprise B2B.
  • Basic understanding of clinical operations and hospital business decision-making dynamics.
  • Demonstrated ability to craft persuasive narratives across audiences.
  • Analytical mindset capable of interpreting data and translating data into strategy.
  • Comfort operating cross-functionally in a fast-paced, matrixed environment.
Benefits
  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
go-to-market strategiesaudience segmentationcompetitive intelligencedata analysisproduct positioningcustomer journey mappingmessaging developmentRFP managementSaaShealthcare technology
Soft skills
collaborationanalytical mindsetpersuasive communicationstrategic thinkingcross-functional teamworkadaptabilityproblem-solvingcustomer-centric approachinsight synthesisproactive mindset