Perfect Venue

Recruitment

• Attract & recruit world-class talent across all functions using outbound sourcing, referrals, and creative strategies. This role is fully outbound.
• Develop and refine the candidate experience, ensuring every candidate interaction reflects our values and high standards.
• Build and promote our employer brand to attract top-tier talent via social channels, events, and content.
• Partner with hiring managers to scope roles, create job descriptions, and guide them through effective hiring processes.
• Advise on hiring priorities and ensure strategic alignment between team needs and recruitment efforts.
• Continuously improve hiring operations, including interview processes, tools, documentation, and analytics.
• Contribute to building and nurturing our company culture, helping to ensure we scale with intention and care.
• Support HR processes including onboarding, performance reviews, employee engagement, and spend tracking.

Founding Recruiter

Operations

• Partner directly with the CEO to prioritize, plan, and execute key initiatives
• Act as an extension of the CEO to keep projects moving and decisions organized
• Anticipate needs, surface risks, and proactively solve problems
• Maintain and update financial models to support planning and decision making
• Manage vendor relationships including negotiation, renewals, and optimization
• Support budgeting, forecasting, and financial reporting with leadership
• Identify opportunities to reduce costs and improve operational efficiency
• Own HR administration including payroll, benefits, onboarding, and compliance
• Support recruiting coordination and candidate experience
• Help plan and execute culture building initiatives such as team events and offsites
• Own special projects from idea through execution as needs arise
• Create structure where none exists and drive initiatives to completion

Operations Manager

DevOps Engineer

• Define and implement our infrastructure architecture from scratch
• Rebuild our CI/CD pipeline to better scale with a growing team
• Own all infrastructure-as-code and environment provisioning
• Design our observability strategy (metrics, logs, traces, alerting)
• Establish best practices for reliability, scaling, and incident response
• Own security fundamentals (secrets, access control, production hardening)
• Partner with application engineers to create a fast, reliable developer experience
• Make foundational decisions on cloud, tooling, and architecture
• Contribute as an application developer when needed

Founding DevOps Engineer

Onboarding Specialist

• Respond to customer inquiries via chat, email, and video calls
• Troubleshoot issues and provide timely, thoughtful solutions
• Escalate product bugs or complex issues to the appropriate internal teams
• Maintain high customer satisfaction and response time standards
• Lead new customer onboarding and implementation
• Conduct product training sessions for venue teams
• Ensure successful setup of accounts, workflows, and integrations
• Guide customers to early wins and product adoption
• Build strong, long term relationships with customers
• Proactively check in to drive engagement and retention
• Identify expansion opportunities and coordinate with Sales when appropriate
• Gather product feedback and share insights with the Product team

Founding Recruiter

Operations Manager

Founding DevOps Engineer

Customer Onboarding, Account Management