Percona

MongoDB Database Support Engineer – EMEA

Percona

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudDockerKubernetesLinuxMongoDBRDBMSVMware

About the role

  • Provide best of breed professional technical support services for MongoDB.
  • Resolve complex problems for customers with demanding deployments and business needs.
  • Assist fellow support engineers and lead in blogging and support content creation.
  • Collaborate with other departments and positively impact product strategy.

Requirements

  • Excellent knowledge of both RDBMS's and MongoDB, including:
  • - All aspects of configuration and best practices.
  • - Schema design, performance tuning, query optimization, & index tuning.
  • - Backup solutions.
  • - Replica set and sharding topologies.
  • - Engine selection and usage.
  • - Detailed understanding of monitoring requirements.
  • - Demonstrable experience of administering Linux-based systems.
  • - Knowledge about virtualized environments such as VMWare, Docker, and/or Kubernetes.
  • - Knowledge about cloud providers (AWS, Google Cloud, Digital Ocean and/or Azure).
  • - Ability to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.
  • - Enthused to expand your skill set with new technologies as the industry continues to evolve.
  • - Availability to travel for the occasional team meeting, conference, and customer visit.
  • - Experience working with customers in English.
  • - Completed MongoDB University courses.
Benefits
  • Flexible work hours
  • Various paid time off programs
  • All your equipment for your remote office
  • Funds for career development (external training, certifications, conferences)
  • Ongoing connectivity allowances
  • Opportunity to participate in our equity incentive plan
  • The Percona Adventure Team
  • Work-from-Anywhere
  • FlowDays
  • FryDays
  • Overall flexibility
  • PAVE volunteering program
  • Women Transforming Technology

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
MongoDBRDBMSschema designperformance tuningquery optimizationindex tuningbackup solutionsreplica setsharding topologiesLinux administration
Soft skills
problem solvingcollaborationcommunicationcontent creationcustomer supportadaptabilitymethodical troubleshootingcreativity
Certifications
MongoDB University courses