Relocation Coach

PerchPeek

Flexible Relocation Coach working with PerchPeek to support relocation journeys. Building trusted relationships and providing support through the relocation process across multiple markets.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing relocation support and guidance, ensuring a seamless experience for relocators while effectively managing customer relationships and expectations. Proficient in data accuracy and analysis to enhance service delivery and insights.

Highest-signal resume keywords

Fluency In EnglishCustomer Relationship ManagementData AnalysisKnowledge Of US CitiesConsultative Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Critical JudgementProblem SolvingInterpersonal SkillsFlexibilityConsultative Support

Tools & Technologies

PerchPeek App

Industry Keywords

Relocation ServicesCustomer ExperienceSLA ComplianceRelocation Policy ManagementSupply Chain Coordination

About the role

Key responsibilities & impact

Flexible Relocation Coaches work with PerchPeek to support current markets with surges in business volume.
Provide flexibility for Relocation Coach capacity.
Improve coverage to support relocators across multiple markets and timezones.
Work within a network of third-party consultants and with PerchPeek’s Network Manager to deliver quality customer experience in line with customer requirements and PerchPeek’s SLAs for quality and productivity.
Build trusted relationships with relocators over the duration of their relocation journey as their main point of contact.
Communicate with relocators via the PerchPeek app and through consultative and supportive calls to understand the customer’s needs, explain relocation services, and provide expertise, guidance & support to relocators within your portfolio.
Handle difficult or complex relocator enquiries or situations, using critical judgement to ensure the best outcomes for your movers, including escalating these as appropriate.
Provide the “right expertise at the right time” on all aspects of the relocation journey and life in the destination country to equip relocators to integrate successfully to their new location.
Support relocators in understanding and abiding to their company’s relocation policy, including management of their relocation allowances.
Recommend and coordinate additional relocation services from providers, working within PerchPeek’s Supply Chain.
Ensure collected data is accurate and useful for data analysis, reporting, and insights.

Requirements

What you’ll need

You must be based within UTC-8, UTC-7, UTC-6, or UTC-5 timezones (between Pacific Standard Time and Eastern Standard Time).
The role requires fluency in verbal and written English, as well as awareness or first-hand knowledge of major cities and lifestyle norms in the US.
Bonus if you have lived or relocated within the US!
Bonus if you speak one (or more!) of these languages: French, Italian, Spanish, German, Portuguese, Arabic.
No prior relocation experience is required, as we provide comprehensive materials to prepare you for success as a Relocation Coach!

Benefits

Comp & perks

Flexible & Remote Work