Junior Trading Operations Engineer

Pepperstone

Junior Trading Operations Engineer at Pepperstone responsible for managing trading infrastructures and ensuring system reliability amidst global operations.

Posted 5/26/2026full-timeSantiago • 🇨🇱 ChileJuniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Manage and administer our client trading platforms, including MT4, MT5, cTrader and the in-house Pepperstone trading platform.
Manage the company's internal dealing infrastructure, including execution, pricing and hedging engines, liquidity aggregators and proprietary trading infrastructure to ensure smooth and efficient trading operations.
Vigilantly monitor all dealing-critical systems, which encompass Trading Systems, Proxy servers, Windows servers, Aggregators, Pricing Engine and Third-party plugins to proactively detect and address issues to maintain system stability.
Perform periodic health and performance checks on all trading platforms and systems to maintain optimal efficiency and reliability.
Regularly conduct audits of trading platform systems and software to identify and rectify any vulnerabilities or discrepancies.
Address Operations tickets and requests promptly, considering the business sensitivity and urgency of each request.
Manage the process of corporate actions, swaps, as well as other daily operational tasks as required by the business, contributing to the smooth functioning of trading operations.
Conduct end-to-end investigations for trade-related issues, identifying and resolving any discrepancies or problems.
Monitor pricing and resolve pricing issues effectively to prevent disruptions in client trading activities.
Manage escalations and maintain relationships with both internal stakeholders, external vendors and service providers. Ensure efficient communication and issue resolution.
Support regulatory reporting initiatives such as transaction reporting, best execution and market abuse surveillance.

Requirements

What you’ll need

A bachelor’s degree in Finance, Maths, Statistics, Economics, Computer Science, Information Technology, or equivalent experience in the field.
Adaptability to a fast-paced environment, with a strong inclination toward self-learning.
Strong analytical skills, effective time management, and eagerness to develop problem-solving abilities.
Excellent proficiency in written and spoken English is required.
Previous experience within the online trading industry or a similar role is a significant advantage.
Familiarity with trading platforms like MetaTrader 4/5, cTrader, or Devexperts, and knowledge of liquidity aggregation tools such as oneZero Hub is a plus.
Ability to investigate issues using logs and craft simple database queries (SQL).
A willingness to learn how to investigate issues using logs.

Benefits

Comp & perks

Competitive salary structure including company bonus scheme
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option - work from anywhere for up to 4 weeks per year
Ongoing personal development & learning opportunities
3 paid volunteering days per year & Workplace Giving Program
Periodic recognition and reward programs for outstanding performance and achievements
Frequent events and celebrations
Comprehensive medical insurance with coverage for your healthcare needs
Employee Assistance Program & Wellbeing Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLtrading platform managementperformance monitoringauditingissue resolutioncorporate actions managementproblem-solvingdata analysisliquidity aggregationtrading systems management

Soft Skills

adaptabilityanalytical skillstime managementcommunicationself-learningrelationship managementproblem-solvingattention to detailurgency handlinginvestigative skills