Change Manager

Pepperstone

Change Manager leading AI transformation at global fintech Pepperstone. Drive change management strategies and stakeholder engagement to ensure successful AI-enabled adoption across the organization.

Posted 5/4/2026contractMelbourne • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead end‑to‑end organisational change management activities supporting Pepperstone’s AI‑Native transformation program
Design and deliver pragmatic organisational change strategies that enable successful adoption of AI tools, agentic workflows and AI‑enabled operating models
Conduct detailed change impact assessments across roles, workflows, decision‑making, skills and accountabilities
Partner closely with Transformation, Technology, People & Culture and business leaders to embed change into delivery plans
Develop clear, targeted communications that demystify AI and answer “what’s changing, why and what it means for me”
Enable and coach leaders to role‑model behaviours and confidently lead teams through change
Design and coordinate learning and capability uplift aligned to AI adoption maturity
Track adoption, engagement and effectiveness using meaningful metrics and insights
Proactively identify resistance, change fatigue and adoption risks and address them early
Facilitate workshops, forums, and working sessions to encourage experimentation, feedback and mindset shift
Champion responsible AI usage, continuous learning and modern ways of working across the organisation

Requirements

What you’ll need

Proven experience in change management roles across complex business and technology transformations
Strong experience leading people‑led change for digital or ways‑of‑working initiatives
Working knowledge of recognised change management frameworks
Practical understanding and personal adoption of AI tools, with clarity on how AI transformation impacts organisations
Experience designing change strategies that go beyond communications and focus on behaviour capability and mindset
Strong stakeholder influence skills including senior leadership engagement
Experience working alongside Agile or hybrid delivery teams
Excellent facilitation skills across leadership team and cross‑functional settings

Benefits

Comp & perks

Competitive salary structure
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard
Ongoing personal development & learning opportunities
15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
3 paid volunteering days per year & Workplace Giving Program
Frequent events and celebrations including a standard weekly social
Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
Best in class end of trip facilities including bicycle parking, change rooms & showers
A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

change managementAI toolschange impact assessmentschange strategiesstakeholder engagementAgile methodologiesfacilitation skillsmetrics trackingbehaviour capabilitymindset shift

Soft Skills

leadershipcommunicationcoachinginfluencecollaborationproblem-solvingadaptabilityfacilitationresiliencecreativity