Pepperstone

Junior Trading Operations Engineer

Pepperstone

full-time

Posted on:

Origin:  • 🇨🇱 Chile

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Job Level

Junior

Tech Stack

SQL

About the role

  • Manage and administer client trading platforms, including MT4, MT5, cTrader, and Pepperstone's in-house trading platform.
  • Supervise internal dealing infrastructure to ensure flawless execution, accurate pricing, and effective hedging mechanisms, including liquidity aggregators and proprietary trading infrastructure.
  • Monitor critical systems (Trading Systems, Proxy servers, Windows servers, Aggregators, Pricing Engine, Third-party plugins) to detect and address issues proactively.
  • Conduct regular health and performance checks on all trading platforms and systems.
  • Perform audits on trading platform systems and software to identify and rectify vulnerabilities or discrepancies.
  • Address Operations tickets and requests promptly with business sensitivity and urgency.
  • Manage processes related to corporate actions, swaps, and other daily operational tasks.
  • Investigate trade-related issues, identifying and resolving discrepancies or problems.
  • Monitor pricing closely and resolve pricing issues.
  • Manage escalations and maintain relationships with internal stakeholders, external vendors, and service providers.
  • Support regulatory reporting initiatives (transaction reporting, best execution, market abuse surveillance).

Requirements

  • Experience in a similar role in the online trading industry
  • Prior experience in trading operations or dealing, particularly with MetaTrader 4/5, is preferred. Familiarity with cTrader and Devexperts would be highly advantageous.
  • Experience in Database Administration or SQL-based reporting is a plus.
  • Ability to investigate issues using logs and generate simple database queries (SQL).
  • Adaptability to a fast-paced environment, with a strong inclination towards continuous self-learning.
  • Strong analytical skills, effective time management, and the ability to solve complex problems.
  • Excellent proficiency in both written and spoken English is required.
  • Willingness to work flexible hours, handle weekend tasks, and adapt to varying shifts.