Growth and Engagement Coordinator

peopleworth

Growth and Engagement Coordinator responsible for hosting virtual events and managing social media. Engaging with diverse audiences and generating commercial opportunities for peopleworth.

Posted 7/15/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills, both written and verbal, with a focus on engaging diverse audiences through various digital platforms. Proficient in using CRM systems and social media for relationship building and lead generation.

Highest-signal resume keywords

Bachelor's Degree in Relevant FieldExcellent English Language SkillsExperience Using CRM SystemsConfidence in Online FacilitationStrong Emotional Intelligence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Engaging Communication StyleProactive Relationship DevelopmentAdaptability in CommunicationWarm and Personable InteractionAbility to Manage Group Dynamics

Tools & Technologies

CRM SystemsAI-Enabled ToolsSocial Media PlatformsDigital Engagement Tools

Industry Keywords

WebinarsOnline EventsMarket OpportunitiesCommercial AwarenessService-Focused Approach

About the role

Key responsibilities & impact

Host webinars, virtual information sessions, online networking events and other interactive digital sessions with confidence and energy.
Welcome participants, encourage involvement, manage group dynamics and create an inclusive online environment.
Respond promptly and professionally to incoming calls, messages, social media enquiries and expressions of interest.
Build rapport with new contacts, understand their needs and identify suitable next steps or potential commercial opportunities.
Research relevant contacts, organisations and market opportunities that may support business growth.
Conduct personalised outreach by telephone, email, social media and other approved digital channels.
Represent the opportunity professionally as a visible and approachable point of contact during events, calls and online interactions.
Coordinate social media activity that encourages conversation, participation, event attendance and relevant enquiries.
Maintain accurate CRM records, including contact details, conversation notes, relationship context, pipeline stages and follow-up actions.
Use CRM, telephone and AI-enabled systems to improve communication, automate appropriate tasks and ensure opportunities receive consistent follow-up.
Track outreach, event engagement, enquiries, qualified opportunities and conversion progress.

Requirements

What you’ll need

A completed bachelor’s degree in drama, acting, performance, psychology, humanities, sociology, communications, marketing, public relations, business, events or another relevant field.
Excellent English language written and spoken skills, as you'll be dealing with international role players.
Demonstrated confidence communicating with new people through telephone calls, video meetings, online events or in-person interactions.
A warm, personable and engaging communication style that helps others feel comfortable participating in conversations.
Strong emotional intelligence and the ability to recognise tone, hesitation, interest and other interpersonal cues.
The ability to adapt your communication style based on the audience, context and needs of the person you are engaging with.
Confidence speaking on camera, facilitating group discussions and maintaining energy during online sessions.
A proactive approach to initiating conversations, developing relationships and following up consistently.
Strong written communication skills for email, social media and digital engagement.
Experience using a CRM, contact database or structured follow-up system.
Confidence using social media platforms for professional engagement, community building or lead generation.
An interest in AI-enabled tools, workflow automation and digital systems.
A commercially aware, service-focused approach and motivation to achieve measurable outcomes.

Benefits

Comp & perks

A collaborative, people-centred performance culture.
Opportunities to grow in a fast-paced environment.
Practical exposure to online events, relationship development, social media, CRM systems and AI-enabled workflows.