Virtual Banker

Peoples Bank

Virtual Banker responsible for managing business customer portfolios at Peoples Bank. Focus on portfolio health, credit quality, client experience, and revenue growth through virtual engagement.

Posted 7/30/2026full-timeLexington • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing business customer portfolios, including loan renewals and compliance with regulatory standards, while driving revenue growth through effective client relationship management and sales strategies. Proficient in analyzing financial statements and leveraging CRM systems to enhance client interactions and portfolio performance.

Highest-signal resume keywords

Portfolio ManagementLoan RenewalsClient Relationship OversightSales Growth StrategiesFinancial Statement Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Term LoansCommercial Real Estate LoansDelinquency MonitoringLoan ModificationsRisk ManagementFinancial AnalysisSales Goals AchievementCross-SellingPortfolio GrowthCompliance Standards

Soft Skills

Analytical SkillsVerbal CommunicationWritten CommunicationOrganizationTime Management

Tools & Technologies

Microsoft OfficeSalesforceNCinoCRM Systems

Industry Keywords

Business BankingCommercial LendingDeposit GrowthTreasury ManagementMerchant Services

About the role

Key responsibilities & impact

Directly manage an assigned portfolio of business customers, including business term loans, commercial real estate loans, lines of credit, and business deposit relationships.
Proactively manage portfolio performance through delinquency monitoring, outbound client contact, and coordination with Credit Administration and internal partners.
Manage loan maturities to ensure timely renewals, extensions, and required documentation in accordance with bank policy.
Facilitate loan modifications and portfolio adjustments within approved credit guidelines.
Oversee depository overdraft management for assigned accounts.
Conduct regular portfolio reviews to minimize risk, reduce delinquency, and ensure compliance with bank and regulatory standards.
Maintain current and accurate borrower financial information, including business and personal financial statements and tax returns.
Generate incremental loan, deposit, and fee revenue by expanding existing client relationships and meeting established individual sales goals.
Identify need-based sales opportunities and cross-sell appropriate bank products and services, including treasury/cash management, merchant services, insurance, investment, and retail referrals.
Execute an individual business plan aligned to production, activity, and portfolio growth expectations.
Actively utilize the CRM system to manage client relationships, document interactions, and track sales activity.
Partner with Retail Branch associates and internal specialists to support coordinated relationship strategies and sales efforts.
Work cross-functionally with internal departments to negotiate, process, and complete loan and depository documentation.
Will perform special projects as assigned.

Requirements

What you’ll need

Bachelor’s degree in business, finance, accounting, economics, or related field or equivalent work experience.
3-5 years of experience in business or commercial banking or lending.
Demonstrated experience with loan renewals, portfolio management, deposit growth and client relationship oversight.
Strong analytical skills with the ability to interpret financial statements and tax returns.
Sales-oriented mindset with the ability to identify growth opportunities within an existing client base.
Proven ability to balance portfolio risk management with revenue growth objectives.
Strong verbal and written communication skills.
Excellent organization, time management, and attention to detail.
Ability to work independently in a virtual environment while collaborating effectively with internal partners.
Proficiency with Microsoft Office products; experience with Salesforce, and loan systems (e.g., nCino) preferred.
Proven judgement, discretion, and decision-making skills.
Team Player.
Valid Driver’s license; limited travel may be required.

Benefits

Comp & perks

401(k) retirement plan with an employer match
Employee stock purchase plan
Various education assistance programs such as student loan and tuition paydown/reimbursement
Paid vacation
Holidays
Much more