Senior Designer, UI
CourtAvenue
Job Level
Lead
About the role
- Roll out the company’s Digital First strategy to improve digital customer experiences and conversion rates
- Lead a team of empowered UX professionals delivering UX design services across the organization
- Oversee end-to-end digital experience design for all PeopleCert target users and touchpoints (sales and marketing websites, self-service after-login environments)
- Operationalize UX research methodologies to increase understanding of user needs and behavioral patterns
- Create artifacts such as personas, empathy maps and customer journey maps
- Drive UX optimization initiatives for digital properties
- Work closely with digital channel managers to understand expectations and design respective journeys
- Collaborate with stakeholders to deliver world-leading software products
Requirements
- BSc in Design, Computer Science, or relevant field (Master’s degree and relevant international certifications appreciated)
- 6+ years of proven UX/UI experience in related field
- Background in managing a UX/UI team
- Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL a plus)
- Advanced computer literacy (ECDL Advance level certification desirable)
- Knowledge of Figma design tool
- User-centric approach to managing and designing digital touchpoints
- Ability to recognize and prioritize initiatives to drive business growth
- Excellent analytical, problem-solving, negotiation and communication skills
- High level of professionalism and ability to build relationships with stakeholders at all levels
- Well organized, team player and team motivator, self-driven, flexible, able to work in a high-volume, fast-paced, deadline-driven environment
- Willingness and ability to undergo background checks and provide declarations when working on Home Office (HO) Secure English Language Tests (SELTs) (DBS, Right to Work, BPSS/CTC, financial and employment reference checks)
