Collections Analyst, Bilingual Spanish

People Partner

Analyst of bilingual Spanish collections in a fintech, handling customer relationships and financial duties. Engaging in proactive collections and maintaining client communications.

Posted 4/12/2026full-timeBelo Horizonte • 🇧🇷 BrazilMid-LevelSenior💰 R$2,500 - R$2,750 per monthWebsite

About the role

Key responsibilities & impact

Proactive collections and recovery of delinquent customers via WhatsApp.
Negotiation and settlement agreements with delinquent customers.
Management of delinquent accounts and outstanding payments.
Identification and investigation of fraud cases.
Support in the recovery of assets from delinquent customers.
Responsive and accurate handling of finance-related inquiries.

Requirements

What you’ll need

Fluent Spanish;
Experience in collections;

Benefits

Comp & perks

Transportation allowance
Meal allowance
Life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

proactivenegotiationsettlementmanagementinvestigationsupportresponsiveaccurate