People Partner

Account Manager

• Active Prospecting: Identify and actively prospect potential stores, targeting Brazilian and Hispanic business owners and managers in the USA.
• Partnership Development: Present the company and its solutions with the goal of converting these stores into business partners to resell our products.
• Scheduling and Conducting Meetings: Schedule calls and deliver effective presentations aimed at securing new partnerships.
• Onboarding and Follow-up: Ensure activation/onboarding of new partners and monitor recurring sales to maintain ongoing engagement.
• Training: Train the partner's sales staff and broader team on the product, market niche, and the company's sales processes.
• Contribution to Growth: Play a key role in the company's expansion, helping to scale and broaden our operations.
• Contract Preparation: Responsible for completing and drafting partnership agreements for incoming partners.
• Opportunity Management: Manage opportunities using the CRM (Kommo), from prospecting through to closing new partnerships.
• Follow-up: Regularly review all partnership opportunities generated to maximize conversion and lead utilization, tracking the progress of each opportunity and honoring return/follow-up dates recorded in the CRM (Kommo).

B2B Account Manager (Spanish)

Inside Sales

• Qualify leads through remote communications, identifying sales opportunities.
• Deliver presentations to prospective clients via phone calls and online communication.
• Identify and understand customer needs to recommend appropriate solutions that meet their requirements.
• Close deals and negotiate sales terms with customers, ensuring customer satisfaction and achievement of sales targets.
• Maintain accurate records of sales activities, update information in the CRM (HubSpot), and generate sales performance reports.

Content Marketing Manager

• Write informative, engaging, and SEO-optimized articles on the following topics:
• DinFacil: financial solutions, debt management, and credit-building tips.
• Clear Credit Path: credit card recommendations, loan advice, and financial education.
• Points Trail: travel rewards, credit card benefits, and strategies for maximizing points.
• Research topics to ensure accuracy and relevance of articles.
• Collaborate with editors for adjustments and revisions as needed.
• Meet deadlines and maintain a professional standard of writing.

Freelance Content Writer

Analyst

• Proactive collections and recovery of delinquent customers via WhatsApp.
• Negotiation and settlement agreements with delinquent customers.
• Management of delinquent accounts and outstanding payments.
• Identification and investigation of fraud cases.
• Support in the recovery of assets from delinquent customers.
• Responsive and accurate handling of finance-related inquiries.

B2B Account Manager (Spanish)

Inside Sales

Freelance Content Writer

Collections Analyst, Bilingual Spanish