Client Service Administrator

People Corporation

Client Service Administrator role providing exceptional client experience for Group Insurance clients. Supporting enrolments, changes, and plan updates for Plan Administrators and Members while ensuring smooth operations.

Posted 7/18/2026full-timeWinnipeg • 🇨🇦 CanadaJuniorMid-Level💰 CA$50,000 - CA$55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing client communications and administrative tasks within the group benefits industry, ensuring service excellence and operational efficiency. Proficient in bilingual communication, data entry, and support for billing processes.

Highest-signal resume keywords

Group Benefits ExperienceClient Service ExcellenceBilingual Fluency in French and EnglishData Entry AccuracyEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryAdministrative SupportBilling Cycle ManagementFile ManagementEmail Management

Soft Skills

Problem SolvingMulti-taskingPrioritizationWritten CommunicationVerbal Communication

Industry Keywords

Group AdministrationClaims ProcessingClient Focused EnvironmentService ExcellencePlan MembersPlan Sponsors

About the role

Key responsibilities & impact

Handle incoming and outgoing mail for the Client Service team.
File enrolments and member change requests as appropriate.
Manage the general email inbox - converting requests onto appropriate platforms.
Support the portal approvals process for standard transactions.
Complete written communications and letters to Plan Members and Plan Sponsors.
Support the month end billing cycle.
Perform accurate and timely data entry tasks, while supporting various ad hoc administrative duties as needed to ensure smooth operations.

Requirements

What you’ll need

2+ years of professional experience in the group benefits industry (claims, group administration)
2+ years of professional experience working in a client focused environment with commitment to service excellence.
Completion of post-secondary education or an equivalent combination of relevant education and experience.
Bilingual fluency in both French and English is preferred and considered a strong asset.
Excellent problem solving and troubleshooting skills.
Professional and effective communication skills, both written and verbal.
The ability to multi-task and prioritize to meet client and internal needs.

Benefits

Comp & perks

Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation