Human Resources

• Act as a strategic business partner to senior business leaders of each client segment to support the design, build and execution of client segment people strategies that drive business performance and assist with employee engagement/retention.
• Consult with business leaders on a wide range of HR best practice, programs and activities including, but not limited to, employee relations, performance management, succession planning, organizational design, employee development, and culture.
• Empower and coach client segment leaders through specifically designed programs, to utilize diverse leadership techniques to deliver people led strategies: performance management/talent evaluation, conflict resolution, team building, employee development, roles and responsibility, individual and team accountability, resource planning, and others.
• Ensure all HR processes are well-organized and adhered to, including frequent reviews, year-end processes, and KPI development.
• Work with HR peers to ensure HR processes are fast, responsive, effective and well planned to meet client segment needs through clearly articulated processes with defined response & resolution measures.
• Oversee successful implementation of significant PC HR transformation projects, including compensation systems and human resource information systems, within client segment.
• Take a lead role in the execution of HR integration activities related to unique journey maps for both new and legacy acquisitions within client segments.
• Participate on behalf of the client segment in the development of, and approve periodic updates to organization-wide policies, procedures, and manuals, and develop sound practices to ensure such practices are consistently followed.
• Provide pro-active human resources legal and legislative compliance leadership through expertise and extensive up to date knowledge and guide business leaders through a complex rapidly changing legislative environment.
• Provide support on the research, design, and development of HR initiatives in support of advancing HR effectiveness and organizational development activities by using expert knowledge of business requirements.
• Develop dashboards and data reporting to showcase the effectiveness of HR practices and service delivery.
• Report on strategic metrics to identify strengths, gaps and support the design and implementation of HR initiatives.
• Provide coaching and advice to leaders on sensitive/high-level employee issues.
• Work with internal legal counsel to optimally resolve high risk litigation exposure.
• Substantively contribute to the development of the wider HR strategy and work closely with HR peers to ensure cohesive and coordinated enterprise roadmap.
• Remain up to date on market knowledge, trends, and any legislative changes in relation to HR best practice.
• Act as the client segment lead for HCM configuration, testing, training support and updates related to core HR Modules.
• Responsible for the early identification and resolution of major and minor issues including non-routine situations that could impact service delivery, programs, systems and/or processes.
• Advocate and champion the HR operating model within client segments.

Director, HR Business Partner

HR Intern

Human Resources Business Partner

HR Intern