Penumbra, Inc.

Electronic Data Interchange – EDI Analyst

Penumbra, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $100,000 - $150,000 per year

About the role

  • Monitor, troubleshoot, and resolve EDI issues and errors in a timely and efficient manner
  • Act as liaison between our Customer and Field Support Operations (CFSO) team and our IT, Logistics, Finance and Sales teams to resolve EDI issues
  • Collaborate with internal and external stakeholders to increase EDI volume, capabilities, and performance
  • Work directly with customers to facilitate onboarding, offboarding, and issue resolution
  • Provide technical support and guidance to internal users and trading partners on EDI-related matters
  • Demonstrate excellent communication skills (both written and verbal) including the ability to communicate ideas within the team, resolve differences and fully support the customer
  • Demonstrate analytical skills and ability to review EDI data and make recommendations about corrective actions to internal and external stakeholders
  • Maintain and update EDI documentation, standards, and procedures
  • Stay abreast of the latest EDI trends, technologies, and regulations in the healthcare industry.
  • Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
  • Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
  • Ensure other members of the department follow the QMS, regulations, standards, and procedures.
  • Perform other work-related duties as assigned

Requirements

  • Bachelor’s degree in business, computer science, information systems, or a related field, or equivalent relevant work experience
  • 4+ years of EDI experience, experience with the GHX platform is highly desirable.
  • Experience in the medical device industry dealing with hospital customers.
  • Leadership experience in EDI function
  • Strong oral, written and interpersonal communication skills.
  • Deep analytical skills
  • High degree of accuracy and attention to detail
  • Proficiency with MS Excel, Word and PowerPoint
  • Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously.
  • Ability to exercise discretion and good judgment with confidential and sensitive information.
  • Ability to project manage internal stakeholders.
Benefits
  • A collaborative teamwork environment where learning is constant, and performance is rewarded.
  • The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.
  • A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EDIGHX platformdata analysisproject managementtechnical support
Soft Skills
communication skillsanalytical skillsattention to detailorganizational skillsinterpersonal skills