Penta Group

Recruitment

• Lead the allocation of consultant resources by balancing multiple priorities including fulfilling client service requirements, providing professional opportunities for growth and learning, and maintaining margins on projects
• Maintain current reports through Salesforce and Resource Hero, ensuring systems and tools reflect the latest needs based on system inputs and qualitative checks with project managers
• Lead fulfillment of staffing requests from senior leaders, ensuring their resource needs are met for new business proposals and current client teams in a timely manner without sacrificing quality of outcome
• Resolve resource allocation conflicts in collaboration with VP of People and US Advisory business line leadership
• Create and present a monthly presentation on project margin analysis for the business line in collaboration with the finance team
• Compile and analyze resource management reports (available resources, current resource allocations, resource needs due to changing project needs, etc) for delivery to management as needed
• Collaborate with the finance team, contract team, and HR team to ensure we always have an up-to-date and accurate picture of resources against contracted revenue
• Manage relationships with each individual in the US Advisory team, ensuring each person’s personal and professional development interests are incorporated into staffing decisions
• Maintain database of staffing information and leverage ChatGPT and other relevant technology to facilitate easier staffing decisions
• Facilitate training for new employees on the staffing structure and process, ensuring training materials and guides are relevant and up to date
• Partner with project managers and employees to ensure weekly time submissions are entered accurately and on time
• Proactively identify risks and opportunities in the US Advisory staffing portfolio, make effective recommendations on how to correct them, and escalate complex issues to leadership as needed
• Collaborate across service lines/different departments in order to further the employee experience

Staffing and Resource Manager