Portfolio Director – Healthcare

Penrod

. Own Strategic Customer Success & Growth: Serve as the primary point of accountability for your portfolio, focused on client retention, driving strategic growth, and cultivating deep, long-term partnerships, particularly by enabling digital transformations at Health Care Providers (HCPs).

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesLead💰 $160,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own Strategic Customer Success & Growth: Serve as the primary point of accountability for your portfolio, focused on client retention, driving strategic growth, and cultivating deep, long-term partnerships, particularly by enabling digital transformations at Health Care Providers (HCPs).
Establish Team Accountability & Metrics: Establish clear guiding principles and aggressive metrics for the delivery team, ensuring accountability and disciplined execution to achieve both customer and company objectives.
Drive Account Revenue Growth: Identify and strategize expansion opportunities and lead change management, collaborating with Sales and Account Managers to secure additional work and increase profitability.
Delegate Effectively and Validate Achievement: Assign responsibilities strategically, empowering team members to execute while maintaining strict accountability for achieving end goals and validating achievement against established objectives.
Ensure Operational Excellence: Define, monitor, and enforce team operational health by establishing KPIs, tracking progress, and ensuring alignment between team efforts and customer success outcomes.

Requirements

What you’ll need

5+ years of experience leading and managing a high-performing professional services organization or large delivery function
Proven track record of driving client retention and successfully leading a large portfolio that resulted in recurring business and long-term customer partnerships.
Demonstrated success in driving account revenue growth and identifying expansion opportunities within a portfolio of customers.
Experience in establishing accountability with a delivery team, including effective delegation, setting aggressive objectives, and holding team members accountable to end goals.
Experience in leading customer digital transformations and ensuring initiative success, particularly at Health Care Providers (HCPs).
Experience managing initiative financials and achieving margin targets, combined with the detail-oriented focus necessary to ensure healthy team operations (e.g., establishing and tracking KPIs).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Penrod Website LinkedIn All Job Openings 51 - 200 employees ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise 💰 Venture Round on 2022-02 Healthcare Insurance
SaaS
Enterprise Penrod is a leading Salesforce implementation, advisory, and managed services partner that specializes in the healthcare and life sciences sectors. They provide tailored solutions using Salesforce products such as Health Cloud, Sales Cloud, Experience Cloud, and more to help healthcare providers, medical device companies, pharmaceuticals, and insurance companies enhance their customer engagement and streamline business processes. Penrod is recognized for solving complex healthcare challenges with Salesforce, making them a trusted partner for providers, medtech, pharma, and laboratories. With a strong focus on healthcare, Penrod aims to deliver exceptional experiences through robust and custom Salesforce solutions. Their expertise is proven across the entire care ecosystem. Portfolio Director – Healthcare Job not on LinkedIn 🔥 23 minutes ago 🇺🇸 United States – Remote 💵 $160k - $200k / year ⏰ Full Time 🔴 Lead 👔 Director Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own Strategic Customer Success & Growth: Serve as the primary point of accountability for your portfolio, focused on client retention, driving strategic growth, and cultivating deep, long-term partnerships, particularly by enabling digital transformations at Health Care Providers (HCPs).
Establish Team Accountability & Metrics: Establish clear guiding principles and aggressive metrics for the delivery team, ensuring accountability and disciplined execution to achieve both customer and company objectives.
Drive Account Revenue Growth: Identify and strategize expansion opportunities and lead change management, collaborating with Sales and Account Managers to secure additional work and increase profitability.
Delegate Effectively and Validate Achievement: Assign responsibilities strategically, empowering team members to execute while maintaining strict accountability for achieving end goals and validating achievement against established objectives.
Ensure Operational Excellence: Define, monitor, and enforce team operational health by establishing KPIs, tracking progress, and ensuring alignment between team efforts and customer success outcomes. 🎯 Requirements
5+ years of experience leading and managing a high-performing professional services organization or large delivery function
Proven track record of driving client retention and successfully leading a large portfolio that resulted in recurring business and long-term customer partnerships.
Demonstrated success in driving account revenue growth and identifying expansion opportunities within a portfolio of customers.
Experience in establishing accountability with a delivery team, including effective delegation, setting aggressive objectives, and holding team members accountable to end goals.
Experience in leading customer digital transformations and ensuring initiative success, particularly at Health Care Providers (HCPs).
Experience managing initiative financials and achieving margin targets, combined with the detail-oriented focus necessary to ensure healthy team operations (e.g., establishing and tracking KPIs). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director, Technology Delivery 🔥 32 minutes ago Kobie 201 - 500 Website LinkedIn All Job Openings Director leading technology delivery and client satisfaction at Kobie, enhancing loyalty solutions. Focused on operational stability and cross-functional coordination. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👔 Director Innovation Director 🔥 42 minutes ago Blueroot Health™ 51 - 200 ⚕️ Healthcare Insurance 🧘 Wellness 👥 B2C Website LinkedIn All Job Openings Director of Innovation overseeing product concept development and growth strategies for Blueroot Health's brands. Collaborating with multiple teams to align innovation and market needs. 🇺🇸 United States – Remote 💰 Venture Round on 2020-01 ⏰ Full Time 🔴 Lead 👔 Director Assistant Director of Housing – Development 🔥 2 hours ago Alpha Tau Omega Fraternity 11 - 50 📚 Education 🌍 Social Impact Website LinkedIn All Job Openings Assistant Director of Housing overseeing and managing NHC facilities for Alpha Chi Omega Fraternity. Ensuring safety, maintenance, and productive relationships with staff and vendors. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👔 Director Informatics Director 🔥 5 hours ago American Recruiting & Consulting Group 51 - 200 🎯 Recruiter Website LinkedIn All Job Openings Director leading Healthcare Informatics and Analytics strategy at ARC Group. Driving data-driven decision making and operational performance in healthcare analytics initiatives. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👔 Director Philanthropy Director 🔥 5 hours ago Mountain-Pacific Quality Health 51 - 200 Website LinkedIn All Job Openings Philanthropy Director leading fundraising strategy and development efforts for Mountain Pacific. Overseeing donor relationships and philanthropic giving to advance health care services. 🇺🇸 United States – Remote 💵 $102k - $136k / year ⏰ Full Time 🔴 Lead 👔 Director View More Director Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

client retentionaccount revenue growthchange managementKPI establishmentfinancial managementdigital transformation

Soft Skills

team accountabilityeffective delegationstrategic thinkingcollaborationdetail-oriented