Team Lead, Migration Project Manager – Accounting

Pennylane

Lead migration team for accounting firms, structuring activities for scalability and team management at Pennylane. Focus on enhancing financial management solutions for European SMEs.

Posted 4/29/2026full-timeRemote • 🇫🇷 FranceSeniorWebsite

About the role

Key responsibilities & impact

Lead and grow the Migration GI team to support accounting firms in their transition to Pennylane, while structuring the function to make it scalable.
Manage 6 people immediately and continue expanding the team: recruitment, coaching, development, performance reviews, etc.
Distribute workload and manage priorities in collaboration with various stakeholders (AE/PrM/CSM).
Build a high-performing team culture, particularly for cross-team collaboration.
Track KPIs (CSAT, migration time, success rate, team profitability) and adapt them based on the team’s missions.
Manage the migration pipeline: prioritization, allocation, deadlines.
Handle escalations and complex situations.
Ensure service quality and client satisfaction.
Propose improvements to Ops teams to enhance our processes (SF, migration journeys, etc.).
Ensure the team captures, structures and prioritizes field feedback.
Work closely with the Product team to influence the roadmap.
Act as the team’s subject-matter expert on the GI product.
Lead the coordination of team members on internal initiatives.
Define the GI Service roadmap: evolution of the service offering and implementation of tools and processes in collaboration with Ops.
Coordinate with PSE, Product, Training and CS.
Represent the voice of GI within the organization.

Requirements

What you’ll need

Experience working in an accounting firm.
Ability to build and monitor production KPIs.
Methodical and structured mindset with strong attention to meeting deadlines.
Comfortable using Excel and Salesforce.
Comfortable communicating in English, both written and spoken (especially for internal exchanges at Pennylane).
Leadership: ability to engage and develop your team (through constructive feedback and by managing tense moments).
Excellent interpersonal skills, service orientation and a strong customer satisfaction mindset.
Ability to work cross-functionally with Product, PSA/PSS, Project Managers and Sales.

Benefits

Comp & perks

One of the best health insurance plans on the market (Alan Blue and Alan Mind).
Meal vouchers (Swile card).
Between 6 and 12 additional RTT (compensatory time-off) days in addition to 5 weeks of paid vacation.
A dedicated monthly budget for all Pennylaners to support working from home or in a coworking space.
Easy access to our offices, located a few minutes from Saint-Lazare in the heart of Paris.
A BSPCE equity grant (stock options).
Access to 8,000 gyms across France and over 300 wellness activities via our partner Gymlib.
A Mac.
We play many sports together and regularly come together for company events such as Tech Days and our annual company seminar.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KPI trackingmigration managementperformance reviewsteam developmentprocess improvement

Soft Skills

leadershipinterpersonal skillsservice orientationcustomer satisfaction mindsetcross-functional collaborationmethodical mindsetattention to detail