Billing & Collections Lead
Pennant
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Job Level
About the role
- Lead, train, and mentor the billing and collections teams
- Oversee preparation, review, and submission of claims to Medicare, Medicaid, and commercial payers
- Direct end-to-end AR management including payment posting, reconciliation, and follow-up activities
- Implement and oversee processes for research, correction, resubmission, and appeal of denied claims
- Develop and execute strategic plans for collecting outstanding balances from various payers
- Serve as primary escalation point for complex payer issues
- Ensure all billing and collections practices adhere to compliance guidelines
- Track, analyze, and report on key revenue cycle metrics
- Work closely with Intake, Authorization, and Clinical Documentation teams
Requirements
- Minimum of 3 years of experience in healthcare billing and/or collections
- Home Health or Hospice experience strongly preferred
- Minimum of 1 year of leadership or supervisory experience managing billing, collections, or accounts receivable teams
- Deep understanding of Medicare and Medicaid billing and appeals processes
- Proven ability to interpret EOBs, remittance advice, payer contracts, and denial reasons
- Proficiency with major Home Health or Hospice EMR and billing systems (e.g., HCHB, WellSky / Kinnser, MatrixCare)
- Comprehensive knowledge of ICD-10 coding, institutional claim forms (UB-04/CMS-1450), and payer billing rules.
Benefits
- Health insurance
- 401(k) matching
- Flexible work arrangements
- Professional development opportunities
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare billingcollectionsaccounts receivable managementMedicare billingMedicaid billingICD-10 codingUB-04 claim formsdenial managementEOB interpretationpayer contract analysis
Soft Skills
leadershipmentoringtrainingstrategic planningproblem-solvingcommunicationcollaborationanalytical skillscompliance adherenceescalation management