Senior Claims Examiner
Penn Mutual
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $55,000 - $65,000 per year
Job Level
About the role
- Review and adjudicate standard and moderately complex life and annuity claims in compliance with policies and regulations.
- Adjudicates and pays claims within established service level agreements (SLAs) up to $1M.
- Validate beneficiary designations and process payments accurately within documented procedures and team SLAs.
- Identify and escalate highly complex or unusual cases to senior team members or management.
- Maintain accurate records and documentation for all claims handled.
- Communicate effectively with beneficiaries, agents, and internal stakeholders to resolve inquiries.
- Navigate multiple administrative systems, workflows, and imaging tools with a high level of organization.
Requirements
- Bachelor’s degree preferred or equivalent work experience
- 3–5 years of experience in life, annuity, or RPS claims or related field
- Industry certifications (e.g., ALHC, FLMI, Series 6 or 26, HIAA, etc.) are a plus but not required.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage assigned workload efficiently.
- Foundational knowledge of life insurance products and claims processes.
- Strong analytical mindset with proven problem-solving abilities and math skills.
- Effective written and verbal communication skills.
- Proficiency with digital tools and claims systems.
Benefits
- Not specified in the job description
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims adjudicationclaims processingattention to detailanalytical skillsproblem-solvingmath skillslife insurance knowledgeannuity knowledgeRPS claims knowledge
Soft skills
organizational skillsindependent workcommunication skills
Certifications
ALHCFLMISeries 6Series 26HIAA