IAM Engineer

Penn Information Systems & Computing

IAM Engineer providing technical and operational support for identity management services at the University of Pennsylvania. The role troubleshoots, configures, and supports IAM services and technologies.

Posted 7/29/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $71,733 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Identity and Access Management (IAM) operations, including troubleshooting, configuration, and maintenance of IAM services. Proficient in scripting and automation to enhance operational efficiency and support security controls.

Highest-signal resume keywords

Identity And Access Management (IAM)Troubleshooting Complex Technical IssuesScripting And AutomationOperational Support Of Production SystemsLinux-Based IAM Service Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Access ProvisioningAuthentication And Authorization SupportRole-Based Access ControlAttribute-Based Access ControlSSL/TLS CertificatesPKI-Related ServicesSAMLOAuthOIDCService Monitoring

Soft Skills

Clear CommunicationIndependent WorkCollaboration With Stakeholders

Tools & Technologies

Cloud-Hosted ServicesService Desk CoordinationDirectory Or Identity Repository Functions

Industry Keywords

Information SecuritySystems AdministrationTechnical Operations

Tech Stack

Tools & technologies

CloudLinux

About the role

Key responsibilities & impact

Provide day-to-day operational support for IAM and access management services, including MFA, access provisioning, authentication and authorization support, and service monitoring.
Troubleshoot access, login, certificate, provisioning, and related service issues; coordinate with the support desk, application owners, customers, vendors, and internal technical teams.
Configure and maintain existing IAM services and related security controls, including role-based and attribute-based access concepts, SSL/TLS certificates, PKI-related services, and selected directory or identity repository functions.
Support Linux-based IAM service hosts and cloud-hosted service components, including patching coordination, maintenance, monitoring, and operational readiness.
Develop scripts, reports, documentation, and lightweight automation to improve repeatability, reduce operational toil, validate access controls, support metrics, and assist with service transition or retirement efforts.
Provide secondary/backfill support for SSO and federation-related work using technologies such as SAML, OAuth, and OIDC, without serving as the primary SSO engineer.
Participate in a shared on-call rotation for critical IAM services. Off-hours incidents are infrequent, but periodic scheduled maintenance may occur outside normal business hours.
Other duties and responsibilities as assigned.

Requirements

What you’ll need

Bachelor's degree and 2-3 years of related experience in identity and access management, information security, systems administration, application support, or a related technical operations role, or equivalent combination of education and experience is required.
Experience should include operational support of production systems, troubleshooting complex technical issues, working with customers or support teams, and using scripting or automation to improve reliability and repeatability.
Candidates should be comfortable working independently with limited supervision, communicating clearly with technical and non-technical stakeholders, and learning new IAM and security technologies as service needs evolve.

Benefits

Comp & perks

Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements.
Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples.
Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.