AI Solutions Specialist – Temporary

Penn Information Systems & Computing

AI Solutions Specialist supporting online computer science education at Penn Engineering. Evaluating and implementing AI tools for instructional quality and operational efficiency.

Posted 7/7/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJunior💰 $7 - $43 per hourWebsite

About the role

Key responsibilities & impact

Support AI solutions and initiatives across the program.
Partner with the AI Solutions Manager to evaluate, implement, document, and support AI tools, workflows, and pilots that improve instructional quality, operational efficiency, and the student learning experience.
Assist with AI-related testing, stakeholder training, troubleshooting, use-case development, prompt and workflow documentation, and responsible adoption practices.
Manage a portfolio of approximately 2-3 courses.
Provide instructional design and technology expertise for stakeholders across the program, including students, staff, faculty, and TAs.
Serve as an advisor to faculty on online teaching best practices.
Assist in fulfilling technology and logistical requests.
Assist in the hiring, onboarding, and support of large teams of TAs.
Participate in the team's on-call evening and weekend work. Candidates must be willing and able to support urgent course and technology needs outside standard business hours.
Perform related duties, as assigned.

Requirements

What you’ll need

Bachelor's degree, preferably in education, technology, computer science, instructional design, or a related field and one year of related experience or an equivalent combination of education and experience.
Master's preferred.
Demonstrated experience managing or facilitating large online courses or working on or with teaching teams.
Experience supporting or implementing AI-enabled tools, workflows, or instructional technologies strongly preferred.
Expertise in administrating LMSs, Canvas preferred, LTI integrations, and associated instructional technologies.
Ability to evaluate, test, document, and explain emerging technologies to technical and non-technical audiences.
Strong customer service skills, positive attitude, and attention to detail.
Excellent written and verbal communication skills.
Experience working in a highly collaborative team environment.
Intermediate Excel skills.

Benefits

Comp & perks

Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare.
Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI-Enabled ToolsWorkflow DocumentationCourse ManagementLTI IntegrationsEmerging Technology EvaluationExcel Proficiency

Soft Skills

Attention to DetailPositive AttitudeWritten CommunicationVerbal Communication