Senior Manager, Workday Operations – Benefits Lead

Penn Information Systems & Computing

Senior Workday Manager providing leadership for Workday Operations Team, focusing on system optimization and user experience. Collaborating with various departments to support benefits management and operational excellence.

Posted 6/11/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesSenior💰 $101,750 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop the Workday Operations team, overseeing assignments and quality of deliverables.
Manage the full employee lifecycle for direct reports, including hiring, onboarding, and performance management.
Conduct performance evaluations, providing feedback and recognizing achievements.
Develop strategic priorities and optimize processes with the Director of Workday Operations.
Provide leadership for the Workday Benefits module, owning configuration and optimization.
Oversee planning, testing, and support for Open Enrollment cycles within Workday.
Collaborate with HR Benefits, Integration Services, Payroll, and vendors.
Establish and promote Workday governance standards and best practices.
Monitor and assess the impact of Workday releases and feature updates.

Requirements

What you’ll need

Bachelor's degree and 4 to 6 years of experience or equivalent combination of education and experience.
Demonstrated success leading complex programs, governance initiatives, and operational improvements.
Proven ability to lead through influence and drive strategic outcomes in a matrixed environment.
Experience managing, developing, and coaching direct reports.
Deep functional and configuration expertise in two or more Workday modules; higher education experience preferred.
Strong collaboration and relationship-building skills.
Exceptional analytical, problem-solving, and critical-thinking skills.
Ability to prioritize work and manage multiple competing priorities.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Workday OperationsWorkday Benefits moduleconfiguration expertiseperformance managementemployee lifecycle managementgovernance initiativesoperational improvementsanalytical skillsproblem-solving skillscritical-thinking skills

Soft Skills

leadershipcollaborationrelationship-buildinginfluencestrategic outcomescoachingprioritizationtime managementfeedbackrecognizing achievements