Operations Manager

Penn Information Systems & Computing

Operations Manager at the University of Pennsylvania responsible for managing PCI operations and HR activities. Leading facility management, hiring, onboarding, and training processes.

Posted 5/15/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $55,962 - $76,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for day-to-day management of operations for the Penn Center for Innovation (PCI)
Handle and support a wide range of HR related activities, serving as the primary liaison to Provost HR and as HR Analyst and timekeeper for PCI
Manage hiring, onboarding, training, and offboarding of PCI staff
Oversee facility management issues, including maintenance, employee seating and equipment
Lead PCI’s activities with Penn’s Mission Continuity Program in coordination with the Director IP and Operations, and Senior Business Systems Analyst

Requirements

What you’ll need

Bachelor's Degree and 2-3 years of experience or equivalent combination of education and experience
Strong customer service orientation and clear communication skills
Problem-solving skills
Experience managing operations preferred including HR activities such as onboarding, offboarding, training, performance management; and facilities activities such as space management, supplies and equipment
Workday experience helpful but not required

Benefits

Comp & perks

Health insurance
Life insurance
Flexible Spending Accounts
Tuition assistance for employees and their families
Generous retirement plans
Paid time off
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development resources
Discounts and Special Services
Flexible Work Hours
Penn Home Ownership Services
Adoption Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR managementonboardingoffboardingtrainingperformance managementfacility managementspace management

Soft Skills

customer service orientationcommunication skillsproblem-solving

Certifications

Bachelor's Degree