Program Manager

Penn Information Systems & Computing

Program Manager managing logistical aspects for Wharton Executive Education programs at the University of Pennsylvania. Ensuring high-quality delivery and participant satisfaction through collaboration with various stakeholders.

Posted 5/15/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $50,875 - $76,624 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with Program Directors for accurate and timely program materials
Work with Senior Associate Director, SCC facility operator staff, and other Program Managers for seamless program delivery
Ensure technology needs are properly supported with IT and AV staff
Manage faculty scheduling and relationships during program delivery
Maintain ownership of client relationships related to all aspects of program delivery
Serve as primary contact for clients and program faculty
Monitor quality measurements of delivery process including participant evaluations and faculty feedback
Monitor program finances related to client billing and budgetary information
Organize accommodations for Executive Education programs
Anticipate and troubleshoot challenges with allocated program delivery space
Provide feedback to faculty and suggest changes for future programs

Requirements

What you’ll need

Bachelor’s degree required
Minimum of 3-5 years relevant work experience
2-3 years’ experience coordinating conference or management training programs preferred
Ability to work autonomously and in a team-based environment
Creative, collaborative problem-solver
Strong written and oral communication skills and mature judgment
Ability to build and maintain strong working relationships
Ability to plan, organize & monitor multiple projects simultaneously
Proven ability to integrate ideas and concepts
Highly developed organizational skills, strict attention to details
Friendly, flexible, service-oriented manner
Proven ability to respond positively to extreme pressures of time and workload
Proven ability in public speaking
Ability and willingness to work early mornings, late evenings, and weekends as needed; and serve as essential staff in emergencies
Computer skills and systems knowledge required

Benefits

Comp & perks

Health, Life, and Flexible Spending Accounts
Tuition assistance for employees and dependents
Generous retirement plans
Substantial time away from work
Long-Term Care Insurance
Wellness and Work-life Resources
Professional and Personal Development resources
Access to University resources and activities
Discounts and Special Services for faculty and staff
Flexible Work Hours
Home Ownership Services for eligible employees
Adoption Assistance for qualified expenses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program coordinationbudget managementquality measurementclient relationship managementevent planningschedulingproblem-solvingpublic speakingproject monitoringevaluation

Soft Skills

communicationteamworkorganizational skillsattention to detailflexibilityservice orientationautonomycollaborationcreativitymature judgment

Certifications

Bachelor's degree