Assistant Director of Operations, Admissions – Student Affairs

Penn Information Systems & Computing

Assistant Director of Operations supporting Admissions and Student Affairs at the University of Pennsylvania. Managing CRM systems, developing workflows, and analyzing student data.

Posted 4/30/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesEntry Level💰 $57,500 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Support all aspects of operations for the Admissions and Student Affairs organization.
Assist with the technical aspects of the Slate CRM systems and the multiple interactions and touchpoints.
Develop communications, forms, and workflows for both the Slate application system and the student success module.
Build reports and dashboards to analyze prospective, applicant, and enrolled student data.
Troubleshoot technical issues that arise within either of the Slate instances.
Review applications and make recommendations as to students’ admissibility.
Attend various recruitment and yield events to support the Office of Admission and Financial Aid.

Requirements

What you’ll need

A Bachelor’s degree and 2-3 years of experience, or equivalent combination of education & experience combined.
Prior knowledge of the Slate application system or a similar CRM is strongly preferred.
Strong collaborative and communication skills.
A high degree of service orientation.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Tuition assistance for employees and families
Wellness programs and resources
Professional development opportunities
Discounts and special services

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Slate CRMreport buildingdata analysisworkflow developmenttroubleshooting

Soft Skills

collaborative skillscommunication skillsservice orientation