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Business Data Analyst
Penn Community BankData Analyst at Penn Community Bank analyzing production-related data and collaborating with teams. Managing reporting tools and ensuring data integrity across multiple platforms.
About the role
Key responsibilities & impact- Collect, analyze, and interpret production related data from various sources (DNA, Salesforce, Encompass, etc.), and publish insights and findings.
- Perform data validation and ensure data integrity and accuracy across multiple platforms.
- Develop and maintain Dashboards and other reporting tools (Encompass/Salesforce) to track trends, patterns, and key performance indicators (KPIs).
- Proactively communicate and collaborate with cross-functional teams to identify efficiencies and process improvements.
- Maintain Salesforce/Encompass user profiles, permissions, and security settings.
- Provide “day to day” support to users, including managing FAQ, troubleshooting, and workflow development.
- Act as liaison to Learning & Development, offering subject matter expertise of new and existing functionality, to assist in curriculum development.
- Conduct routine testing and execute quality assurance procedures (QA) of data systems.
- With sales leaders: Create, manage, and monitor sales campaigns, ensuring leads and opportunities are distributed as required, with timely disposition.
- Oversee data transmissions to other entities, vendors, and investors (FNMA, etc.) while ensuring data security protocols are honored.
Requirements
What you’ll need- Bachelor’s degree in a related field from a four-year college or university; or 3-5 years banking experience; or equivalent combination of education and experience.
- Minimum of 3 years’ experience in retail banking, preferably in either consumer loan originations, sales, or consumer loan product management.
- Encompass experience preferred.
- Salesforce experience preferred.
Benefits
Comp & perks- Traditional office environment with ability to work remotely on a hybrid basis
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data InterpretationDashboard DevelopmentKPI TrackingWorkflow DevelopmentData Security Protocols
Soft Skills
Proactive CommunicationCollaboration