Sales and Service Manager

Penn Community Bank

Sales and Service Manager driving sales and customer service excellence in the branch. Leading team members and managing banking operations in a customer-centric environment.

Posted 5/1/2026full-timeYardley • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Achieve deposit, loan, new consumer and business households leveraging our relationship-based sales and service model.
Leads and coaches team members to best in class internal and external customer service.
Proactively seek to bring in external business via disciplined calling and sales efforts.
Participate in the development and management of sales activities and processes for the branch.
Be an ambassador of technology by utilizing the customer relationship management platform.
Act as a product/services referral source for various bank departments including loans, trust and investments.
Participate in development of ongoing marketing and business development activities within market area, coordinating with other business units as appropriate.
Support branch management to oversee operations, administration, staffing, audits, compliance, and security.
Lead inside sales and cross-selling initiatives for the branch; conduct coaching for the service and sales program; regularly conduct sales and team meetings.
Follow and enforce all compliance and security procedures, including dual control, cash control, and branch opening and closing procedures.
Perform other tasks as may be assigned by management.

Requirements

What you’ll need

High School diploma or equivalent required; Associates or Bachelor’s degree preferred
Previous banking or relevant work history and supervisory experience preferred
Sales experience and/or demonstrated aptitude and desire to succeed at business development activities
Thorough knowledge of Bank products and services
Excellent customer service skills
Demonstrated verbal and written communication skills
Ability to interact well with Team members and customers
Good Supervisory and coaching skills
Strong attention to detail and accuracy
Basic computer skills
Ability to multi-task and remain organized
Ability to achieve sales goals through relationship-based selling techniques
NMLS required
Ability to use sound judgment when making decisions on behalf of the Bank

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Penn Community Bank Website LinkedIn All Job Openings 201 - 500 employees Founded 2015 🏦 Banking Banking Penn Community Bank is a community-focused regional bank that provides retail and commercial banking services to individuals, families, and small businesses. It typically offers deposit accounts, lending products (such as personal, mortgage, and business loans), and digital banking capabilities, with an emphasis on local customer relationships and supporting community development. Sales and Service Manager 🔥 1 hour ago 🏢 Yardley – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤑 Sales Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Achieve deposit, loan, new consumer and business households leveraging our relationship-based sales and service model.
Leads and coaches team members to best in class internal and external customer service.
Proactively seek to bring in external business via disciplined calling and sales efforts.
Participate in the development and management of sales activities and processes for the branch.
Be an ambassador of technology by utilizing the customer relationship management platform.
Act as a product/services referral source for various bank departments including loans, trust and investments.
Participate in development of ongoing marketing and business development activities within market area, coordinating with other business units as appropriate.
Support branch management to oversee operations, administration, staffing, audits, compliance, and security.
Lead inside sales and cross-selling initiatives for the branch; conduct coaching for the service and sales program; regularly conduct sales and team meetings.
Follow and enforce all compliance and security procedures, including dual control, cash control, and branch opening and closing procedures.
Perform other tasks as may be assigned by management. 🎯 Requirements
High School diploma or equivalent required; Associates or Bachelor’s degree preferred
Previous banking or relevant work history and supervisory experience preferred
Sales experience and/or demonstrated aptitude and desire to succeed at business development activities
Thorough knowledge of Bank products and services
Excellent customer service skills
Demonstrated verbal and written communication skills
Ability to interact well with Team members and customers
Good Supervisory and coaching skills
Strong attention to detail and accuracy
Basic computer skills
Ability to multi-task and remain organized
Ability to achieve sales goals through relationship-based selling techniques
NMLS required
Ability to use sound judgment when making decisions on behalf of the Bank Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experiencebusiness developmentcustomer relationship managementbank products knowledgecompliance procedurescash controldual controlsupervisory experienceattention to detailmulti-tasking

Soft Skills

customer serviceverbal communicationwritten communicationteam interactioncoaching skillsorganizational skillsrelationship-based sellingsound judgmentleadershipproactive approach

Certifications

NMLS