Events

• Oversee and monitor the profitability of each event, ensuring budgets are adhered to and revenue targets are met.
• Work closely with the Director to prioritise business objectives and manage operational priorities.
• Regular communication with Event Leads to track project milestones, risks, and client satisfaction.
• Review and analyse project timelines, identifying bottlenecks and reallocating resources as required.
• Conduct post-event reviews to capture lessons learned and recommend improvements.
• Audit current processes and implement efficiencies to streamline event delivery and administration
• Maintain a complete overview of all operational systems, event management software, and technology tools, staying abreast of emerging innovations to improve productivity
• Implement standard operating procedures (SOPs) for consistency and efficiency across projects.
• Ensure all staff are trained in relevant systems, tools, and compliance requirements (including WHS and relevant permits/licences)
• Lead Onboarding for new staff, producing clear induction documentation and role guidelines
• Support professional development, ensuring team members have access to upskilling opportunities and mentoring
• Facilitate regular staff meetings, strategic planning sessions, and team- building initiatives
• Act as a key point of escalation for staff queries or challenges, maintaining a solutions-focused approach
• Work with the Accountant to monitor cash flow, budgets, and event profitability reports.
• Analyse current pricing models and competitor activity to inform pricing strategy and business positioning.
• Support the Director in identifying and pursuing new revenue streams or commercial opportunities.
• Ensure all supplier agreements and contracts are reviewed, negotiated, and monitored for cost efficiency.
• Oversee the development and delivery of the annual marketing plan, ensuring deadlines and KPIs are met
• Monitor the performance of marketing initiatives and refine strategies based on data insights.
• Ensure consistent brand representation across all client touchpoints
• Ensure all events meet legal, safety, and insurance requirements
• Develop contingency plans for operational risks, including event disruptions and staffing changes
• Maintain up-to-date policies on workplace health and safety, privacy, and cultural protocols (where relevant).

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