Technical Project Manager
Penbrothers
Junior Technical Project Manager
Penbrothers
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Junior
About the role
- The Junior Technical Project Manager plays a key support role in ensuring a seamless customer experience through effective coordination, data management, and communication.
- This position assists with Quarterly Business Review (QBR) preparation and follow-up by gathering, organizing, and analyzing client data and reports, preparing presentations, and tracking action items.
- The Junior Technical Project Manager also manages meeting and calendar logistics, ensuring timely scheduling, preparation, and communication between clients and internal teams.
- In addition, this role provides project and task support by assisting with small client requests, maintaining documentation and trackers, and ensuring accuracy in all data entry.
- This person will also support CRM and outreach efforts by maintaining up-to-date client records, managing follow-ups, and assisting with client communications through platforms such as HubSpot.
Requirements
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field preferred
- 1–2 years of experience in account management, client services, project coordination, or a similar role
- Proficient in Microsoft Excel, Word, and PowerPoint
- Familiarity with CRM platforms, ticketing systems, and IT documentation tools (e.g., Halo CRM, ITGlue)
- Basic understanding of IT systems, software, and hardware preferred
- Strong organizational and time-management skills, with the ability to manage multiple tasks simultaneously
- Excellent verbal and written communication skills
- Detail-oriented and accurate, particularly with data entry and reporting.
- Proactive and resourceful, with the ability to anticipate needs and follow through on tasks
- Team player who can collaborate effectively with internal teams and clients
- Adaptable and eager to learn, with a curiosity for understanding client needs and technology solutions.
- Professional demeanor and strong client-service orientation
- Ability to work independently while maintaining accountability for deadlines and deliverables
- Comfortable working in a fast-paced, dynamic environment.
Benefits
- Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
- Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
- Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
- Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementproject coordinationdata entryreportingMicrosoft ExcelMicrosoft WordMicrosoft PowerPointCRM platformsticketing systemsIT documentation
Soft skills
organizational skillstime-management skillsverbal communicationwritten communicationdetail-orientedproactiveresourcefulteam playeradaptableclient-service orientation