Residential Sales Consultant

Pella Windows & Doors of North Carolina and Southwest Virginia

Residential Sales Consultant selling Pella windows and doors to homeowners. Responsible for in-home consultations, sales processes, and customer follow-ups.

Posted 7/20/2026full-timeRed Bank • New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales processes and customer relationship management, with a strong focus on achieving sales goals and customer satisfaction. Proficient in presenting product solutions and managing customer interactions effectively.

Highest-signal resume keywords

Sales Process ExecutionCustomer Relationship ManagementLead GenerationEffective CommunicationProblem Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales TechniquesContract AnalysisReport WritingCustomer Follow-UpProduct Knowledge

Soft Skills

Time ManagementInterpersonal SkillsPresentation SkillsCustomer Service OrientationAdaptability

Tools & Technologies

Customer Database Systems

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Pella SolutionsIn-Home ConsultationCustomer SatisfactionSales GoalsCompetitive Landscape

About the role

Key responsibilities & impact

Achieving individual sales and customer satisfaction goals and objectives.
Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
Striving to close the sale during all customer interactions.
Ensuring quotes and orders are accurate following company sales process.
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
Conducting after-sales follow-up with customers and developing lead and referral generation.
Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.

Requirements

What you’ll need

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience.
Individual’s motor vehicle record must also comply with company requirements.
Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Ability to read and analyze documents related to contracts and work documents.
Ability to write reports and business correspondence.
Ability to verbally present information and respond to questions from customers, managers, and the general public.
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
The vast majority of travel will be local. Must be able to drive to showrooms, job sites, customer/contractor locations, and required company functions at various locations.

Benefits

Comp & perks

This position offers a base salary of $60,000 plus uncapped commission
Standard IRS mileage reimbursement
Hybrid work environment that includes your home office & appointments in the customer’s home
Full benefits package which includes medical, dental, and vision
Health savings and flex spending accounts
Company paid life insurance
Company paid short/long term disability insurance
401k with company match
20 paid vacation days and 9 paid holidays
In-depth onboarding and training program that includes virtual & hands on learning
Quality engineered product solutions that are unmatched in the window and door industry
Smartphone, tablet, laptop computer, and product samples provided
Solid reputation of the Pella Brand
Exciting, nationwide career growth opportunities