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Employee Relations Specialist
Pella Windows & Doors of North Carolina and Southwest VirginiaEmployee Relations Specialist fostering positive and productive workplace at Pella Corporation. Addressing employee concerns and supporting leaders in performance management and team dynamics.
About the role
Key responsibilities & impact- Act as a consultant for managers on issues related to team member performance, conflict resolution, and problem solving related to the management of team members.
- Follow fair and objective processes appropriate for team member concerns, including fact-finding and ensuring adherence to employee relations policies and practices. Conduct investigations per Pella’s processes.
- Provide support, thought partnership, guidance, and coaching to all levels of people leaders.
- Follow expected documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation.
- Maintain the highest level of integrity and confidentiality when managing employee relations issues and managing reported matters.
- Stay attuned to organizational and operational changes across the company to identify potential employee relations risks and raise awareness with manager.
- Provide guidance and assistance with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions and performance improvement plans.
- Respond to and represent Pella Corporation as needed for unemployment claims.
- Based on the assigned work location, may also perform additional on-site HR responsibilities.
- Review and process religious accommodation requests.
- Provide guidance to local leadership on workplace threats and emergencies (violence, reasonable suspicion testing, conflicts, substance abuse, etc.).
Requirements
What you’ll need- Bachelor's degree (BA/BS) in Human Resources, Business or related field and at least three years of related experience; or equivalent combination of education and experience.
- Must have demonstrated knowledge of employment law and HR practices.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable with HRIS systems.
- PHR or SHRM-CP certification preferred but not needed.
Benefits
Comp & perks- Competitive salary with an annual bonus opportunity.
- Comprehensive health coverage – medical, dental, and vision plans.
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- Employee Assistance Program (EAP) for confidential support and resources.
- Company-paid life insurance.
- Company-paid short-term and long-term disability insurance.
- 401(k) with company match to help you plan for the future.
- Paid holidays and generous paid time off.
- Tuition reimbursement to support your continued education.
- Professional development opportunities to help you grow your career.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Performance Improvement PlansFact-Finding DocumentationCorrective ActionsInvestigative TechniquesHR Policies and Practices
Soft Skills
CoachingThought PartnershipGuidanceIntegrityConfidentiality
Certifications
PHRSHRM-CP