Program Manager – IT Business Integration

Pella Windows & Doors of North Carolina and Southwest Virginia

Program Manager driving ERP integration for Pella Corporation's transformation. Collaborating with teams to align business needs with technical solutions.

Posted 6/11/2026full-timePella • Iowa • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ERPOracleRPA

About the role

Key responsibilities & impact

Build strong relationships with business stakeholders and IT counterparts to collaboratively shape end‑to‑end business process strategy in one or more process lanes (i.e. Product Concept to Launch, Lead to Customer, Order to Cash, Procure to Pay, Record to Report, Manufacture to Deliver).
Act as a technical visionary and strategist for Pella’s ERP platform and related applications, including PLM, CPQ, and QMS.
Map current processes and architect future‑state workflows focused on efficiency, compliance, and data quality.
Conduct detailed gap analyses between current R2R processes and Infor LN capabilities; document business requirements and recommend optimal configurations or enhancements.
Distill large initiatives into executable roadmaps that balance new technology adoption with responsible deprecation of legacy applications such as Oracle EBS.
Lead the full lifecycle of implementation within Infor LN—including discovery, design, build, testing, training, deployment, and hypercare for one or more process lanes.
Interface with Subject Matter Experts (SMEs) to translate requirements into functional solutions and demonstrate business value.
Partner with enterprise architects and technical teams to ensure alignment between business vision, system design, and technical execution.
Identify risks, issues, and dependencies across projects and drive mitigation strategies.
Serve as the primary SME for R2R processes: general ledger, financial close, account reconciliations, fixed assets, intercompany accounting, and financial reporting.
Identify and prioritize continuous improvement opportunities—leveraging automation, predictive analytics, and RPA tools to improve accuracy and reduce cycle times.
Use data analytics and KPIs to measure and evaluate the success of process changes and technology enablement pre‑ and post‑launch.
Troubleshoot post‑implementation issues and recommend long‑term enhancements to sustain optimal performance in the Infor LN environment.
Develop and execute test plans including leading cycle testing at implementation sites.
Create and deliver training materials that support end‑user adoption and minimize transition impacts.
Develop communication materials and execute plans that align stakeholders with transformation objectives.
Support organizational change management by communicating updates, benefits, and impacts of new processes and technology.
Work cross‑functionally with Finance, IT, Procurement, Operations, and external implementation partners to ensure readiness for deployment.
Lead/facilitate small to medium-sized cross-functional teams, providing direction to internal contributors and external consultants.
Guide team members toward better outcomes, resolve conflicts quickly, and provide constructive feedback.

Requirements

What you’ll need

Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or related field.
5+ years of experience as a Business Analyst, Process Integrator, or similar role supporting finance and ERP initiatives.
Strong expertise in R2R processes, including cost accounting and inventory valuation.
Proven track record executing full ERP implementation lifecycles (discovery through hypercare).
Experience managing software and process changes across all phases of an agile or iterative lifecycle.
Proficiency with process mapping tools (Ex. Visio, Lucidchart) and familiarity with major ERP platforms (Ex. Infor LN, Microsoft D365).
Highly organized, detail-oriented problem solver with strong analytical and communication skills.
Ability to work in fast-paced environments, managing multiple priorities and stakeholders.
Demonstrated ability to influence management on technical and business solutions.
Commitment to Pella’s mission, values, and culture of caring deeply, learning continuously, and achieving results.

Benefits

Comp & perks

The opportunity to shape the future of Pella’s operations during a major enterprise transformation.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

R2R processescost accountinginventory valuationERP implementation lifecycleprocess mappingdata analyticspredictive analyticsautomationgap analysisbusiness requirements documentation

Soft Skills

relationship buildingproblem solvinganalytical skillscommunication skillsorganizational skillsinfluencingconflict resolutionteam leadershipstakeholder managementadaptability