Scheduling Administrative Coordinator
PEG
full-time
Posted on:
Location Type: Office
Location: Fairfax • Virginia • United States
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Salary
💰 $44,000 per year
About the role
- Assist Scheduling Department, on a regular basis, with the completion of daily schedules and answering incoming phone calls from the main office line
- Assist Scheduling Department in the management and control of all scheduling data through Excel
- Assist Scheduling Department in ensuring that information used in ProntoForms, Microsoft Flow, and other platforms that pull information from the schedule are accurate
- Build sustainable relationships and trust with clients through open and interactive communication through email and phone
- Take ownership of client complaints, provide appropriate solutions and alternatives promptly; follow up to ensure resolution
- Communicate any scheduling problem areas and provide options for resolution
- Identify and assess the needs of our clients to achieve satisfaction
- Maintains customer confidence and protects operations by keeping information confidential.
- Develop and update administrative systems to make them more efficient
- Maintain files, records, and database with effective filing systems
- Follow office workflow procedures to ensure maximum efficiency
- Contribute to team effort by cross training in multiple departments to assist in the completion of project deadlines, as requested
- Interface with Operations, Owners, and Subcontractors to discuss impact of work and resolution of problems
Requirements
- BS/BA in Business Administration or similar relevant field
- 2+ years of previous work experience in a Scheduling or Administrative Position or related field is required
- Thorough knowledge of project scheduling concepts and components
- Excellent attention to detail, organization, and team collaboration skills
- Proactive problem solver with the ability to multi-task, prioritize, and manage time effectively
- Strong phone contact handling skills and active listening
- Expert ability to effectively communicate with other disciplines or groups and resolve schedule conflicts
- Must have strong software skills with Microsoft Excel, SharePoint, Microsoft Outlook, Microsoft Word, and other related software programs
Benefits
- 20 Annual Paid Days Off (12 Days of PTO, Birthday PTO, & 7 Company Paid Holidays)
- Company Sponsored Medical Insurance that includes a contribution of up to 50% off the monthly premium
- Dental & Vision Insurance
- 401(k) Retirement Plan with up to a 4% company match vested immediately
- Basic Life & Supplemental Life
- Short-Term & Long-Term Disability
- Accident & Pet Insurance
- Corporate Sponsored Events
- Paid Professional Development & Salary Incentives through Learning/Certification Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project schedulingdata managementadministrative systems developmentfiling systems
Soft Skills
attention to detailorganizationteam collaborationproblem solvingmulti-taskingprioritizationtime managementactive listeningcommunication
Certifications
BS/BA in Business Administration