Manager

• Oversee site operations and personnel across the state of Virginia.
• Responsible for implementing and maintaining systems, procedures, and field standards.
• Provide hands-on leadership to Field Engineers through effective recruiting, training, performance management, and continuous coaching.
• Monitor construction activity, manage scheduling efficiency, enforce safety and quality protocols,
• Ensure field operations remain aligned with client expectations and budget parameters.
• Obtain HERS Rater and Quality Assurance Designee (QAD) certifications to manage technical responsibilities and lead field personnel.
• Ensure structures are inspected in accordance with client program requirements, RESNET guidelines, and defined inspection timelines.
• Establish and enforce quality standards for the client and ensure adherence to all phases of the client's established processes and PEG Programs.

Area Manager

Administrative Assistant

• Assist Scheduling Department, on a regular basis, with the completion of daily schedules and answering incoming phone calls from the main office line
• Assist Scheduling Department in the management and control of all scheduling data through Excel
• Assist Scheduling Department in ensuring that information used in ProntoForms, Microsoft Flow, and other platforms that pull information from the schedule are accurate
• Build sustainable relationships and trust with clients through open and interactive communication through email and phone
• Take ownership of client complaints, provide appropriate solutions and alternatives promptly; follow up to ensure resolution
• Communicate any scheduling problem areas and provide options for resolution
• Identify and assess the needs of our clients to achieve satisfaction
• Maintains customer confidence and protects operations by keeping information confidential.
• Develop and update administrative systems to make them more efficient
• Maintain files, records, and database with effective filing systems
• Follow office workflow procedures to ensure maximum efficiency
• Contribute to team effort by cross training in multiple departments to assist in the completion of project deadlines, as requested
• Interface with Operations, Owners, and Subcontractors to discuss impact of work and resolution of problems

Area Manager

Scheduling Administrative Coordinator