Information Technology Specialist

Peddle

IT Engineer providing end-to-end support and driving innovation in technology at Peddle. Responsible for user support, identity management, and technical documentation.

Posted 7/25/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in user support, onboarding, and offboarding processes while leveraging technical skills to enhance operational efficiency. Proficient in troubleshooting and administering various software tools to create a seamless user experience.

Highest-signal resume keywords

User SupportOnboarding And OffboardingGSuite AdministrationTroubleshooting MacOS And Windows 10Salesforce Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Information Technology ExperienceProcess ImprovementTechnical DocumentationAutomationPermissions Audits

Soft Skills

CommunicationProblem-Solving

Tools & Technologies

Google WorkspaceOktaAtlassian SuiteJiraConfluenceAWSTray.ioAirtable

Tech Stack

Tools & technologies

AWSMacOS

About the role

Key responsibilities & impact

Provide end-to-end support to users
Assist in bringing technical innovation and process improvement
Creating an amazing support experience for each of our users
Performing onboarding, offboarding, title changes, permissions audits
Automation of any and all repetitive tasks
Building clear and concise technical documentation

Requirements

What you’ll need

2+ years of general Information Technology experience
1+ years of experience in the onboarding, offboarding, and title management process
Experience administering GSuite / Google Workspace and Okta
Demonstrable experience in troubleshooting MacOS and Windows 10 issues
Demonstrable experience in the administration of one or more of the following: Salesforce, the Atlassian Suite (Jira, Confluence), AWS, Tray.io, and Airtable

Benefits

Comp & perks

Access to robust health, vision, dental, and life insurance plans
Employer matching 401(k) plan
Profit-sharing plan
Generous PTO (Paid Time Off)
Tuition reimbursement
Donation matching program
Paid maternity/paternity leave
Remote work opportunities
Fitness Reimbursement program
Company paid weekly lunches
Student loan assistance
Employee recognition programs