Pebl

Benefits Administrator, US Benefits – Retirement

Pebl

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage end-to-end administration of the company’s 401(k) plan(s), including eligibility, enrollments, deferral changes, employer contributions, loan and hardship processes, distributions, notices, and participant support.
  • Partner with recordkeepers, TPAs, payroll, and finance teams to ensure accurate and timely payroll deductions, contribution funding, and reconciliation.
  • Oversee annual retirement plan activities, including nondiscrimination testing, census review, audit support, Form 5500 coordination, plan notices, and correction of operational issues when needed.
  • Monitor plan operations for compliance with ERISA, IRS, and Department of Labor requirements.
  • Support plan design changes, vendor transitions, and retirement education initiatives to improve employee participation and experience.
  • Administer U.S. health and welfare programs, including medical, dental, vision, life, disability, FSA/HSA, commuter, COBRA, and leave-related benefits.
  • Own benefits onboarding, life event changes, terminations, employee communications, and escalated issue resolution.
  • Manage open enrollment planning and execution, including system setup, testing, employee education, vendor coordination, and post-enrollment reconciliation.
  • Review carrier invoices and eligibility files to ensure accurate billing and timely resolution of discrepancies.
  • Maintain benefits content in HRIS, knowledge bases, employee guides, and internal process documentation.
  • Ensure benefits processes align with the needs of an EOR business model, including coordination across internal teams supporting U.S. employees and client populations.
  • Help manage benefits compliance across a multi-state U.S. workforce, including ACA tracking, required notices, plan document administration, and eligibility rules.
  • Partner with Legal and Compliance teams on benefits-related policies, employee communications, and risk management.
  • Support audits, internal controls, and documentation for benefits and retirement plan administration.
  • Identify gaps, streamline processes, and implement scalable controls that improve service delivery and reduce compliance risk.
  • Serve as the primary day-to-day contact for brokers, carriers, retirement plan vendors, COBRA administrators, leave vendors, and other external partners.
  • Track vendor performance against SLAs, escalate issues, and lead regular operational reviews.
  • Collaborate with Payroll, HRIS, People Ops, Finance, and Customer/Client teams to ensure smooth execution of benefits programs.
  • Provide clear, practical guidance to employees, managers, and internal stakeholders on benefits policies and programs.

Requirements

  • 6+ years of progressive benefits experience, including significant hands-on administration of U.S. 401(k) plans and core employee benefit programs.
  • Experience working in an EOR, PEO, staffing, multi-entity, or other complex employer environment with distributed and/or multi-state employee populations.
  • Strong working knowledge of 401(k) operations, including payroll integration, contribution remittance, eligibility tracking, notices, testing support, and vendor coordination.
  • Strong understanding of U.S. benefits compliance, including ERISA, COBRA, ACA, HIPAA, Section 125, and related retirement and welfare plan requirements.
  • Experience managing annual open enrollment and ongoing benefits operations.
  • Strong analytical, reconciliation, and problem-solving skills, with high attention to detail.
  • Experience working with HRIS, payroll systems, benefits administration platforms, and retirement recordkeeping systems.
  • Excellent written and verbal communication skills, with the ability to explain benefits clearly to employees and stakeholders.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
401(k) administrationbenefits administrationpayroll integrationeligibility trackingnondiscrimination testingaudit supportcompliance monitoringopen enrollment managementreconciliationproblem-solving
Soft Skills
analytical skillsattention to detailcommunication skillscollaborationissue resolutionguidance provision