Advanced Specialist, Customer Success – Faculty Advisor, Mathematics and Statistics

Pearson VUE

Pearson Faculty Advisor aligning digital learning products with college Statistics instruction. Training faculty, advising Product and Sales teams, and supporting course implementation and outcomes.

Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $68,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Pearson MyLab and collegiate teaching in Statistics, with a strong ability to create training resources and facilitate workshops. Proven experience in consulting on digital product integration and assessment strategies to enhance teaching and learning outcomes.

Highest-signal resume keywords

Master's Degree In Statistics5+ Years Collegiate Teaching ExperiencePower-User Experience With Pearson MyLabExperience With Data ScienceOnline Teaching Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Assessment StrategiesGrading StrategiesContent CreationTraining Resource DevelopmentMilestones And Rubrics DevelopmentData AnalysisStatistical ReportingConsultation SkillsImplementation TutorialsGenerative AI Tools Experience

Soft Skills

Communication SkillsCollaborationCustomer EngagementPresentation SkillsAdaptability

Tools & Technologies

Pearson MyLabLearning Management Systems (LMS)CopilotVirtual Training PlatformsWebinar Software

Certifications & Qualifications

Collegiate Teaching Award

Industry Keywords

Digital Product IntegrationTeaching And Learning GoalsStatistical EducationOnline LearningInternational Customer Engagement

About the role

Key responsibilities & impact

Partner with course-level administrators to advise on Pearson digital product integration and implementation supporting teaching and learning goals
Consult on digital assessment, grading, and reporting strategies, including best practices for instructing with MyLab
Consult with customers on modifying or creating content
Create department-specific training resources, including videos, guides, and live or recorded webinars
Consult with Product teams on new platforms, tools, and features
Partner with Sales on campaigns, calls, meetings, demonstrations, and sales enablement initiatives
Use success metrics and reporting structures to document recommendations and course design and implementation evolution for customers and internal stakeholders
Equip faculty at pre-identified accounts with skills and information to maximize Pearson digital product impact each term
Facilitate face-to-face and virtual trainings or workshops and create implementation-specific tutorials or videos
Investigate and respond to questions with audience- and purpose-tailored responses
Develop and use milestones, rubrics, and reporting templates to track growth and success
Collaborate with other teams by providing instructor-perspective insights and feedback

Requirements

What you’ll need

Master's degree in Statistics is required
At least 5 years of full-time collegiate teaching experience in Statistics is required
Power-user experience with Pearson MyLab is required
Knowledge and experience in multiple fields in Mathematics and Statistics preferred
Experience with Data Science and/or Engineering highly desirable
Online teaching experience preferred
LMS experience preferred
Experience with Copilot and other Generative AI tools a plus
Ability to engage with international customers in different time zones a plus
Experience presenting at conferences, department meetings, and events
Collegiate Teaching Award(s)

Benefits

Comp & perks

Some travel to conduct face-to-face training and implementation workshops and attend relevant conferences and internal meetings
Schedule flexibility to accommodate teaching schedule may be possible
40 hours per week