Director, Government Contract Delivery

Pearson VUE

Government contract delivery director leading Pearson’s national assessment operations. Owning logistics, workforce, technology, marking and stakeholder governance across a major public-service programme.

Posted 8/17/2026full-timeLondon • 🇬🇧 United KingdomLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading large-scale operational programmes, managing complex delivery lifecycles, and fostering relationships with government stakeholders. Proficient in establishing governance, driving continuous improvement, and leveraging modern tools for operational resilience.

Highest-signal resume keywords

Leadership Of Large-Scale Operational ProgrammesExperience In Regulated EnvironmentsSupplier Ecosystem ManagementGovernance And Assurance CreationData Analysis And Reporting Integrity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Programme ManagementMulti-Channel Operations DeliveryPerformance ManagementProcess AutomationData InterrogationQuality AssuranceLogistics ManagementStakeholder EngagementTransformation LeadershipContinuous Improvement

Soft Skills

Confidence In High-Stakes EnvironmentsAbility To Lead Through AmbiguityEffective Communication With Executives

Tools & Technologies

AI ToolsDigital PlatformsOperational Resilience Tools

Industry Keywords

Public-Service EnvironmentsGovernanceOperational EcosystemSecure LogisticsTemporary Workforce Management

About the role

Key responsibilities & impact

Lead the full delivery lifecycle from mobilisation and readiness through live test delivery, results release and post-cycle close-down
Own an integrated operating model covering print, secure logistics, script collection, scanning, marking operations, quality assurance, customer support and results delivery
Set and execute the workforce strategy for large contingent teams, including recruitment, onboarding, training and performance of thousands of temporary markers
Partner with technology, operational and supplier teams to strengthen platforms, automate processes, improve data confidence and build resilience across peak delivery windows
Serve as senior relationship owner with government stakeholders
Establish clear governance, operational resilience and transparent issue resolution
Lead transformation, automation and continuous improvement across a complex operational ecosystem

Requirements

What you’ll need

Proven leadership of large-scale, complex operational programmes
Experience ideally in high-stakes, regulated or public-service environments
Confidence operating with executive and government stakeholders
Experience leading supplier ecosystems
Ability to translate complex programme objectives, operational flows, stakeholder expectations and data outputs into clear priorities and decisions
Experience delivering multi-channel operations across physical logistics, digital platforms and people-led services
Ability to lead through ambiguity and pressure
Ability to create governance, controls and assurance for high-profile delivery
Ability to interrogate data outputs, identify anomalies and insist on evidence, controls and reporting integrity
Commitment to continuous improvement and use of modern tools, including AI

Benefits

Comp & perks

Attractive UK benefits, detailed in Pearson's UK benefits programme
Workplace programmes designed to meet the different needs of diverse teams and their families