Associate, Test Center Support

Pearson VUE

Support Regional Manager in the management of test centers globally. Ensure client satisfaction and coordinate with 3rd party test centers effectively.

Posted 7/3/2026full-timeNoida • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Support the Regional Manager in ensuring that client satisfaction levels are achieved to a high standard and channel issues are recognized, documented, and resolved.
Work with both internal teams and 3rd party test centers to ensure adequate test appointment availability is provided to meet client demands and assist to develop contingency plans.
Support projects & initiatives.
Develop strong relationships with wider Pearson colleagues to maximize efficiencies.
Respond to test centers requests and action them in line with the set processes.
Provide regular reports and updates to Regional Manager and other key stakeholders.
Manage and respond to incoming channel care queries from 3rd party test centers.
Support event testing by working with teams to ensure successful exam delivery.
Monitor and manage 3rd party test center test appointment availability to ensure client requirements are met.

Requirements

What you’ll need

Demonstrated experience with coordinating a range of responsibilities/projects.
Confident in working independently and able to seek assistance and escalate concerns when required.
Degree educated or equivalent.
A positive and can-do attitude combining the ability to continually see, speak and communicate in the most positive manner possible, internally and externally.
Demonstrated experience in coordinating multiple tasks to meet deadlines.
Ability to adapt to new business practices and respond positively.
Excellent English, both written and verbal.
Fully familiar with the Microsoft Office suite, associated packages and AI.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Pearson VUE Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1994 📚 Education 🛍️ eCommerce ☁️ SaaS Education
eCommerce
SaaS Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards. Associate, Test Center Support Job not on LinkedIn 🔥 10 minutes ago 🏢 Noida – Onsite ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Associate Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support the Regional Manager in ensuring that client satisfaction levels are achieved to a high standard and channel issues are recognized, documented, and resolved.
Work with both internal teams and 3rd party test centers to ensure adequate test appointment availability is provided to meet client demands and assist to develop contingency plans.
Support projects & initiatives.
Develop strong relationships with wider Pearson colleagues to maximize efficiencies.
Respond to test centers requests and action them in line with the set processes.
Provide regular reports and updates to Regional Manager and other key stakeholders.
Manage and respond to incoming channel care queries from 3rd party test centers.
Support event testing by working with teams to ensure successful exam delivery.
Monitor and manage 3rd party test center test appointment availability to ensure client requirements are met. 🎯 Requirements
Demonstrated experience with coordinating a range of responsibilities/projects.
Confident in working independently and able to seek assistance and escalate concerns when required.
Degree educated or equivalent.
A positive and can-do attitude combining the ability to continually see, speak and communicate in the most positive manner possible, internally and externally.
Demonstrated experience in coordinating multiple tasks to meet deadlines.
Ability to adapt to new business practices and respond positively.
Excellent English, both written and verbal.
Fully familiar with the Microsoft Office suite, associated packages and AI. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Positive AttitudeIndependent WorkAdaptabilityEffective Communication

Certifications

Degree Educated or Equivalent