Manager, Security Operations

Pearson VUE

Manager of Security Operations overseeing cybersecurity services for government and regulated clients. Leading incident response and ensuring compliance with regulations.

Posted 4/17/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the primary Security Operations contact for government and regulated customers, supporting security assurance discussions, audits, and contractual obligations.
Own the operational security relationship with public sector clients, including response to security questionnaires, evidence requests, and assurance reviews.
Ensure SOC services align with government security expectations, contractual SLAs, and regulatory requirements.
Provide operational leadership across SOC functions supporting government and regulated environments.
Ensure consistent, auditable execution of SOC processes aligned to approved runbooks and playbooks.
Oversee escalation handling for security events impacting regulated customers.
Lead or coordinate incident response activities involving government or regulated customers.
Partner with Legal, GRC, and Communications teams to support regulatory notifications and customer disclosures where required.
Own delivery of security reporting and evidence for government clients.
Act as a trusted advisor to government customer stakeholders and internal teams.
Identify systemic risks or control gaps affecting regulated environments and drive remediation through SOC and engineering teams.
Mentor SOC team members on regulatory awareness, evidence quality, and customer-facing security operations.

Requirements

What you’ll need

Proven experience in Security Operations or Incident Response leadership roles.
Strong understanding of security controls, monitoring, and incident management in regulated environments.
Demonstrated experience supporting government or highly regulated customers.
Excellent stakeholder management and written communication skills, particularly for audit and customer-facing contexts.
Ability to translate technical security issues into clear risk-based explanations for non-technical audiences.
Experience supporting audits or frameworks such as ISO 27001, SOC 2, FedRAMP-aligned environments, or similar (desirable).
Familiarity with SOC tooling (SIEM, EDR, SOAR) and access governance processes (desirable).
Prior experience working with Legal, Privacy, or Compliance teams during security incidents (desirable).

Benefits

Comp & perks

Hybrid work arrangement

ATS Keywords

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Hard Skills & Tools

Security OperationsIncident ResponseSecurity ControlsMonitoringIncident ManagementRegulatory ComplianceAudit SupportRisk ManagementEvidence QualityRegulatory Awareness

Soft Skills

Stakeholder ManagementWritten CommunicationMentoringLeadershipAdvisory SkillsRisk TranslationCollaborationProblem SolvingCustomer EngagementTeam Coordination

Certifications

ISO 27001SOC 2FedRAMP