Advanced Specialist, UX Designer
Pearson VUE
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 - $160,000 per year
About the role
- Demonstrates a strong understanding of human behavior and customer bias, using skilled interviewing techniques to uncover underlying needs and inform product decisions.
- Work closely with customers to responsibly recruit educators, students, and parents, with sensitivity to consent, privacy, and trust.
- Uses the latest AI tools to scale research efforts, streamline workflows, and synthesize insights across diverse data sources.
- Partner with Product teams to define and maintain clear research agendas and roadmaps. Develop primary research questions and objectives aligned to business strategy, ensuring research addresses critical knowledge gaps.
- Select appropriate qualitative and quantitative research methods, develop comprehensive research plans, execute high-quality studies, and maintain effective touchpoints with cross-functional partners throughout the process.
- Apply expertise in human behavior and human factors to analyze and synthesize research data, producing clear, actionable insights that directly address research objectives.
- Influence product strategy through research-driven insights, advocating for user-centered decisions and helping stakeholders understand the value and impact of research.
- Presents research findings, recommendations, and solutions to senior leadership with clarity, confidence, and executive presence.
- Conduct market research and competitive analysis to identify trends, gaps, and opportunities that shape product direction.
- Ensure regulatory, compliance, and privacy considerations are factored into user recruitment and data collection.
- Foster a culture of collaboration, shared ownership, and continuous improvement across teams.
- Other duties as assigned.
Requirements
- 5+ years' proven success leading user research projects with demonstrated impact.
- Bachelor’s degree in a relevant field (HCI, Psychology, Human Factors, Social Sciences, etc.) or equivalent experience; Master’s preferred but not required.
- Strong command of qualitative and quantitative methods; knows when to use what.
- Work samples demonstrating experience and deliverables (e.g., research plans, reports, presentations, etc.).
- Familiarity with common research/design tools (e.g., usertesting.com, survey platforms, testing tools, repositories, Figma) and strong organizational habits.
- Experience collaborating with cross-functional teams in product development, including UX Design, Product Management, Engineering, and Analytics.
- Good time management skills and extremely detail-oriented.
- Comfort working across multiple workstreams and able to adapt to changing priorities.
- An ideal candidate will also have
- Experience working in the EdTech or Education fields.
- M.S. in Human Factors, HCDE, Statistics, or Cognitive Psychology.
- Experience working with Jira, Jira Product Discovery, Usertesting.com, Qualtrics, Google Analytics, and MixPanel.
- Experience with accessibility and inclusive design practices.
- Experience working with Agile software development and Continuous Discovery.
Benefits
- This position is eligible to participate in an annual incentive program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user researchqualitative methodsquantitative methodsdata analysisresearch planningmarket researchcompetitive analysisaccessibility designinclusive designAgile development
Soft Skills
interpersonal skillscommunication skillstime managementdetail-orientedcollaborationadaptabilityexecutive presenceinfluencecritical thinkingproblem-solving
Certifications
Bachelor’s degree in HCIBachelor’s degree in PsychologyBachelor’s degree in Human FactorsBachelor’s degree in Social SciencesMaster’s degree in Human FactorsMaster’s degree in HCDEMaster’s degree in StatisticsMaster’s degree in Cognitive Psychology