Pearson VUE

Advanced Associate, Sales – APAC

Pearson VUE

full-time

Posted on:

Location Type: Remote

Location: Singapore

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Manage assigned task queues and administrative workflows with accuracy and minimal supervision.
  • Prepare quotes, proposals, order forms, and supporting documents for BDMs.
  • Coordinate scheduling of meetings, demonstrations, and training sessions across multiple time zones.
  • Maintain organised records, files, and reports aligned with internal systems and sales best practices.
  • Support conferences, webinars, and regional sales activities with logistics and materials.
  • Conduct targeted outbound outreach to warm leads and respond to inbound enquiries using approved talk tracks
  • Qualify Marketing Qualified Leads (MQLs) and pass warm opportunities to BDMs in a timely manner.
  • Execute consistent follow‑ups for active opportunities and maintain clear next‑step tracking.
  • Provide clear, accurate product information on defined offerings and escalate complex queries appropriately.
  • Maintain clean, accurate Salesforce records with minimal rework required
  • Log all outreach, follow‑ups, meeting notes, and customer sentiment.
  • Support forecasting and pipeline reports to assist BDMs with planning.
  • Reduce repeated errors through fast learning cycles and improved attention to detail
  • Provide personalised, attentive service that makes customers feel understood and supported
  • Offer guidance on straightforward product offerings, including standard demonstrations and onboarding support where required.
  • Assist customers with basic troubleshooting or platform navigation before escalating.
  • Work closely with BDMs to support opportunity progression and close gaps in the sales process.
  • Participate in team calls, share insights, and proactively offer help during peak periods
  • Provide backup coverage for colleagues when absent
  • Model Pearson values in all interactions and uphold high professional standards

Requirements

  • At least 1-2 years of experience on Sales, Account Management, Customer Success and Client Relationship
  • The role is open for anyone who lives in the APAC/Australia Region
  • Anyone who speaks Mandarin and/or Bahasa is an advantage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforcelead qualificationproposal preparationoutbound outreachcustomer sentiment loggingpipeline reportingtroubleshootingproduct demonstrationsadministrative workflowsrecord maintenance
Soft Skills
attention to detailcustomer servicecommunicationteam collaborationproactive supporttime managementorganizational skillsadaptabilityproblem-solvinginterpersonal skills