Salary
💰 JOD 0 per hour
Job Level
Junior
Tech Stack
Vue.js
About the role
- Administer all aspects of testing operations in assigned Pearson Professional Centers test center
- Provide high quality on-site service according to strict operational policies and procedures
- Check in testing candidates, verify identification, and explain the exam process
- Proctor/invigilate candidates during exams
- Troubleshoot technical issues with internal departments
- Complete light housekeeping duties such as vacuuming and sanitizing keyboards
- Comply with all testing procedures and company policies
Requirements
- Minimum one year customer service experience
- Exposure in a testing environment strongly preferred
- Experience with Microsoft Office and Windows applications
- Strong written and oral communication skills
- Excellent command of Arabic and good command of English
- Customer service skills
- Flexible work hours
- Comfortable working in a quiet testing environment
- Ability to work in a team
- Effective time management skills
- Ability to handle stress
- Strong attention to detail and vigilance
- Problem-solving skills
- Ethics and trust
- Knowledge in operating a computer, printer, and other office equipment
- Annual Pearson Professional Centers certification for Test Administrator required - Must pass re-certification annually